Receptionist (PT30)

Mission Pet Health; Prescott (AZ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Pet care discount

Online discount platform

Teladoc access

Job summary

Prescott Animal Hospital Equine Center is seeking a receptionist to join a dedicated veterinary team in Prescott, AZ. You will be the first point of contact for clients, manage appointments, records, and financial transactions, and support high-quality equine care.

We value excellent customer service, clear communication, organization, and a team-first attitude, with experience in veterinary software preferred and a flexible schedule including weekends and holidays.

Qualifications

• Excellent customer service and love for animals.
• Strong communication and ability to manage stressful situations.
• Excellent organizational skills and multitasking in a fast-paced environment.
• Collaborative, team-first mindset with ability to work independently.
• Experience with veterinary software is preferred; flexibility including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Coordinate care: maintain medical records, schedule appointments, and handle financial transactions.
• Educate clients on preventative care and hospital services.
• Provide a compassionate, empathetic presence and treat each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Job description

When you join Prescott Animal Hospital Equine Center, you become an essential part of a highly respected veterinary community focused entirely on providing exceptional care for large animals. This commitment to quality and integrity is reflected in our outstanding 4.8-star Google rating, demonstrating the deep trust we have earned from the local community. If you are passionate about equine medicine and ready to make a significant impact, this is where you can truly do your best work. Joining our team means committing to a culture where every teammate is supported in reaching their highest potential. Because we are part of a larger network of hospitals, you will benefit from extensive resources dedicated to professional development and career advancement. Whether your goal is achieving a credentialed technician status, moving into leadership, or simply expanding your clinical knowledge, we have programs in place to help you succeed. We believe that investing in our teammates is the best way to ensure the highest standard of patient care. At Prescott Animal Hospital Equine Center, our mission is driven by complex and specialized Large Animal and Equine cases. While focusing intensely on this specific field, our association with a national network ensures that our veterinarians have access to immediate internal specialty consultation whenever a complex medical case demands further input. This supportive structure enhances the quality of medicine we deliver daily. You will be practicing high-level, specialized veterinary care, backed by the support and educational opportunities needed to continuously sharpen your clinical skills. Prescott, Arizona offers an incomparable quality of life, blending historical charm with stunning natural beauty. Known for its temperate climate and scenic mountain surroundings, this area provides the perfect opportunity to balance a demanding veterinary career with ample outdoor recreation. When you step away from the clinic, you will find a vibrant, established community ready to welcome you, making Prescott an ideal place to establish roots and truly enjoy the Arizona experience.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $16-$18 per hour based on experience.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

• A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

• We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

• Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

• Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization