Veterinary Receptionist — Compassionate Care & Growth

Alliance Animal Health; Biloxi (MS); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid vacation and sick time

Parental leave program

Continuing Education Allowance

Tuition reimbursement for AVMA-Accred.

Job summary

Alliance Animal Health in Biloxi, MS is a 24/7 emergency veterinary hospital staffed by experienced veterinarians and support teams, offering a full range of services from routine care to critical emergencies. We are seeking a friendly receptionist to welcome clients, triage questions, schedule appointments, and handle check-in/check-out and payments.

Weekend availability is required, and applicants should be organized, have strong communication and computer skills, and be a calm, team-oriented

Qualifications

• 2 years of professional receptionist or customer service experience required, veterinary receptionist experience preferred but not required
• Weekend availability is required
• Compassionate and calm team-player
• Ability to multi-task
• Strong communication skills
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

• Greet and welcome clients and patients, answer questions and triage client concerns
• Answer calls or emails and direct to the appropriate party for resolution
• Schedule appointments to maximize efficiency and daily flow
• Check in and check out clients and process payments
• Provide emotional support in a compassionate and discreet manner during times of need

Skills

Customer service

Communication skills

Multi-tasking

Team-player

Computer skills

Job description

Alliance Animal Health in Biloxi, MS is a 24/7 emergency veterinary hospital staffed by experienced veterinarians and support teams, offering a full range of services from routine care to critical emergencies. We are seeking a friendly receptionist to welcome clients, triage questions, schedule appointments, and handle check-in/check-out and payments.

Weekend availability is required, and applicants should be organized, have strong communication and computer skills, and be a calm, team-oriented