24/7 Emergency Vet Receptionist - Compassionate Front Desk

Gulf Coast Veterinary Emergency Hospital; Biloxi (MS); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Personal Pet Discounts

Job summary

Gulf Coast Veterinary Emergency Hospital in Biloxi is seeking a friendly receptionist to join our 24/7 emergency team. You will greet clients, triage inquiries, answer calls and emails, schedule appointments, and handle check-in/out and payments.

We value compassionate, calm communication, strong computer skills, and the ability to multitask in a fast-paced environment. Weekend availability is required and training is provided. Our state-of-the-art facility supports a busy, caring hospital team.

Qualifications

• 2+ years of professional receptionist or customer service experience required.
• Weekend availability required.
• Compassionate and calm team-player.
• Ability to multi-task.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance knowledge.

Responsibilities

• Greet and welcome clients and patients; triage client concerns.
• Answer calls or emails and direct to appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Provide friendly emotional support in a compassionate and discreet manner.

Skills

Customer service

Multitasking

Organizational skills

Computer skills

Team player

Self-starter

Calm under pressure

Job description

Gulf Coast Veterinary Emergency Hospital in Biloxi is seeking a friendly receptionist to join our 24/7 emergency team. You will greet clients, triage inquiries, answer calls and emails, schedule appointments, and handle check-in/out and payments.

We value compassionate, calm communication, strong computer skills, and the ability to multitask in a fast-paced environment. Weekend availability is required and training is provided. Our state-of-the-art facility supports a busy, caring hospital team.