Veterinary Receptionist: Compassionate Care & Career Growth

Solon Veterinary Hospital; Oakwood (OH); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Life insurance

Disability insurance

Employee Assistance Program (EAP)

Teladoc access

Pet care discount

Professional development/educational助

Job summary

Solon Veterinary Hospital in Solon, Ohio, is seeking a friendly Receptionist to manage a multi-line phone system, greet clients warmly, and reflect our commitment to compassionate care. You’ll help coordinate patient flow and support a welcoming, professional team.

This role offers benefits through Mission Pet Health network, opportunities for professional growth, and a culture that values teamwork, education, and high standards of veterinary service.

Qualifications

• Excellent customer service and genuine love for animals.
• Strong communication skills under pressure and in busy environments.
• Ability to multitask and stay organized in a fast-paced veterinary setting.
• Experience with veterinary software preferred; flexibility to work some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and available hospital services.
• Embody Compassion and Empathy: provide a calming presence and treat each pet with care.

Skills

Customer service

Communication skills

Organizational skills

Team player

Veterinary software experience

Flexibility with weekends/holidays

Job description

Solon Veterinary Hospital in Solon, Ohio, is seeking a friendly Receptionist to manage a multi-line phone system, greet clients warmly, and reflect our commitment to compassionate care. You’ll help coordinate patient flow and support a welcoming, professional team.

This role offers benefits through Mission Pet Health network, opportunities for professional growth, and a culture that values teamwork, education, and high standards of veterinary service.