Veterinary Receptionist — Compassion & Career Growth

Westgate Pet & Bird Hospital; Austin (TX); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k retirement plan

Life Insurance

Disability coverage

Discounted pet care

Job summary

Westgate Pet & Bird Hospital in Austin, TX is seeking a friendly Receptionist to manage a multi-line phone system, greet clients with a warm demeanor, and ensure accurate scheduling and billing so the hospital runs smoothly.

You will coordinate care with the clinical team, educate clients on preventive services, and support a compassionate, team‑oriented culture that treats every patient like family.

Qualifications

• Excellent customer service and love for animals.
• Exceptional communication skills under pressure.
• Strong organizational skills and multitasking in a fast-paced environment.
• Team‑oriented mindset with ability to work independently.
• Experience with veterinary software preferred.

Responsibilities

• Manage a multi-line phone system and greet clients with a warm demeanor.
• Coordinate appointments and handle billing to keep the hospital running smoothly.
• Educate clients on preventive care and hospital services.
• Support compassionate, respectful interactions with clients and pets.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software

Tools

Veterinary software

Job description

Westgate Pet & Bird Hospital in Austin, TX is seeking a friendly Receptionist to manage a multi-line phone system, greet clients with a warm demeanor, and ensure accurate scheduling and billing so the hospital runs smoothly.

You will coordinate care with the clinical team, educate clients on preventive services, and support a compassionate, team‑oriented culture that treats every patient like family.