Veterinary Receptionist & Client Care Specialist

Riverwalk Animal Hospital - Sanford, FL; Sanford (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Job summary

Riverwalk Animal Hospital in Sanford, FL is hiring a Veterinary Customer Service Representative to join our friendly team. This full-time role focuses on greeting clients, triaging concerns, and ensuring smooth daily operations at the reception; you will handle calls, emails, scheduling, and payments, while offering empathetic support to clients and their pets.

We value open communication, ongoing development, and a collaborative environment.

Qualifications

• Minimum 1 year of veterinary reception experience required.
• Strong customer service and communication skills.
• Proficiency with computer systems and handling payments.

Responsibilities

• Greet clients and patients and triage concerns.
• Answer calls or emails and direct to appropriate party.
• Schedule appointments to optimize daily flow.
• Check in/check out clients and process payments.
• Provide empathetic support during times of need.
• Maintain a clean, welcoming reception area.

Skills

Veterinary receptionist

Customer service

Multi-tasking

Communication

Computer skills

Job description

Riverwalk Animal Hospital in Sanford, FL is hiring a Veterinary Customer Service Representative to join our friendly team. This full-time role focuses on greeting clients, triaging concerns, and ensuring smooth daily operations at the reception; you will handle calls, emails, scheduling, and payments, while offering empathetic support to clients and their pets.

We value open communication, ongoing development, and a collaborative environment.