Veterinary Receptionist & Client Care Specialist

Mission Pet Health; Decatur (GA); On-site; USD 1,929,000 - 2,480,000; Full time

Job summary

Clairmont Animal Hospital in Decatur, GA, seeks a receptionist to join our AAHA-accredited, Fear Free certified practice. You’ll answer calls, greet clients, schedule appointments, and handle payments in a high-quality medical setting known for exceptional patient care.

You’ll work with a five-DVM team, supporting continuity of care seven days a week, while delivering empathetic service and clear communication to clients and pets alike.

Qualifications

• Be the Director of First Impressions: greet clients, answer multi-line phone system, reflect compassionate care.
• Maintain accurate medical records and manage appointment schedules.
• Educate clients on preventative care and hospital services.
• Show empathy and professionalism with every client and pet.

Responsibilities

• Be the Director of First Impressions: greet clients, manage a multi-line phone system, and ensure interactions reflect compassionate care.
• Coordinate care by maintaining medical records, scheduling appointments, and handling payments.
• Advocate for pet health by educating clients on preventative care and hospital services.
• Provide a calm, compassionate presence, treating each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Tools

Veterinary software

Job description

Clairmont Animal Hospital in Decatur, GA, seeks a receptionist to join our AAHA-accredited, Fear Free certified practice. You’ll answer calls, greet clients, schedule appointments, and handle payments in a high-quality medical setting known for exceptional patient care.

You’ll work with a five-DVM team, supporting continuity of care seven days a week, while delivering empathetic service and clear communication to clients and pets alike.