Veterinary Receptionist - Clarendon Hills, IL

Villageveterinary; Western Springs (IL); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

401(k) matching

Tuition Support Program

Health Insurance including dental and vision

PTO and paid holidays

Discounts on pet services

Job summary

A well-established veterinary clinic is seeking a Veterinary Receptionist to join their team in Western Springs, IL. This full-time role involves managing client interactions, scheduling appointments, and supporting the veterinary team. The ideal candidate should have excellent customer service skills, be detail-oriented, and love pets. The workplace values teamwork and offers a variety of benefits, including flexible scheduling and opportunities for professional growth. If you're friendly and passionate about animal care, this may be the perfect opportunity for you.

Qualifications

• Excellent communication and customer service skills.
• Dependable, detail-oriented, and comfortable multitasking.
• Commitment to compassionate medicine and great client experiences.

Responsibilities

• Greeting clients and patients with warmth and professionalism.
• Managing phone calls and scheduling appointments.
• Handling payments and maintaining accurate records.

Skills

Excellent communication skills

Customer service skills

Dependable

Detail-oriented

Team-focused attitude

Critical thinking

Curiosity

Job description

Village Veterinary Practice is hiring a Veterinary Receptionist!

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Starting at $17.00 - $19.00 per hour, and is based on experience
• Schedule: Flexible Monday through Friday schedule with a rotating Saturday shift every 4-6 weeks; no nights or holidays

Have you met Village Veterinary Practice? Let us introduce ourselves!

We’re a well-established, AAHA-accredited small animal hospital with a reputation for excellence—and we’re ready to welcome a Veterinary Receptionist to our amazing team of passionate professionals. If you’re friendly, outgoing, and thrive in a team-oriented environment, you’ll fit right in! We’re looking for someone who brings creativity, critical thinking, and a can-do attitude to every interaction—someone who takes pride in providing compassionate care to pets and the people who love them.

Why Our Veterinary Receptionists Love Village Veterinary Practice

At Village Veterinary Practice, caring for our patients and clients is at the heart of what we do—but we also believe caring for each other is just as important. We’ve built a supportive, respectful, and positive workplace that encourages teamwork, laughter, and professional growth. Here’s what you can look forward to:

• A warm, collaborative team that feels like family
• Consistent scheduling and a healthy work-life balance
• Opportunities to learn, grow, and advance your career
• A workplace that values happiness, excellence, advancement, respect, and teamwork—our HEART values!
• Leadership that listens and invests in your development
• Mentorship, continuing education, and real career pathways

What Our Veterinary Receptionists Bring

We’re looking for someone who:

• Has excellent communication and customer service skills
• Is dependable, detail-oriented, and comfortable multitasking
• Brings a positive, team-focused attitude every day
• Takes pride in building lasting relationships with clients and coworkers
• Loves pets (and the people who love them!)
• Critical thinking, curiosity, and a can-do attitude
• Has a love for teamwork, teaching, and being taught
• Is committed to compassionate medicine and a great client experience

What You’ll Do

As a Veterinary Receptionist, you’ll be the welcoming face and reassuring voice of our practice. Every day, you’ll help create an exceptional experience for clients and support our veterinary team. Your day might include:

• Greeting clients and patients with warmth and professionalism
• Managing phone calls, scheduling appointments, and checking clients in and out
• Handling payments and maintaining accurate records
• Communicating effectively with clients and team members
• Supporting the flow of the hospital by anticipating needs and staying organized
• Helping create a positive, calm, and friendly environment
• Supporting teammates and welcoming learning (yours and theirs)

Benefits You Can’t Beat

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join the Village Veterinary Family!

At Village Veterinary Practice, we put our whole HEART into everything we do: Happiness – Excellence – Advancement – Respect – Teamwork.

If these values speak to you, we’d love to welcome you to our team. Apply today and become part of our Village!

Diversity, equity, and inclusion are core values at Village Veterinary Practice and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.