Veterinary Receptionist - Carbondale, CO

Redhillvet; Carbondale (CO); On-site; USD 44,000 - 50,000; Part time

Benefits offered by this job

401(k) matching

Tuition support

Uniform allowance

Referral bonuses

Paid time off

Employee discounts

Job summary

Red Hill Animal Health Center in Carbondale, CO is seeking a part-time Client Service Representative. You will be the friendly first contact for clients and their pets, handling phones, scheduling, and delivering compassionate service in a busy veterinary practice.

Join a veterinary team focused on quality care, collaboration, and positive client experiences. Experience with animals is valued, and the role offers schedule consistency Wednesday–Friday with competitive hourly pay.

Qualifications

• Excellent phone skills to communicate with clients and schedule appointments.
• Genuine love of animals and empathy when interacting with clients and their pets.
• Compassion and care when assisting clients and their pets.
• Willingness to learn basic veterinary medicine and clinic protocols.
• Collaborative, team-oriented approach to a fast-paced environment.

Responsibilities

• Provide welcoming, professional customer service to clients and their pets.
• Answer phones, schedule appointments, and communicate effectively with clients.
• Help clients and their pets throughout their visit by supporting the team.
• Learn basic veterinary concepts to assist with client communication.
• Maintain a positive atmosphere and support teammates during high-volume days.

Skills

Phone skills

Love of animals

Compassion

Willingness to learn

Team player

Job description

Veterinary Receptionist - Carbondale, CO

Red Hill Animal Health Center is Hiring a Part-Time Client Service Representative!

Role: Client Service Representative
Status: Part-Time
Salary: $21 - $24 per hour
Schedule: Wednesday-Friday

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses.

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance.

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program.

Medicine, Growth, Skills, and Pet Hair!

At Red Hill Animal Health Center, we’re proud of the medicine we practice and the pets and people we care for—and we’re just as proud of the team that makes it ALL happen.

Located in the heart of Colorado’s beautiful Roaring Fork Valley, we’re an AAHA-accredited general practice offering full-service veterinary care alongside a large boarding and daycare facility and grooming salon. That means plenty of pets, plenty of personalities, and yes, probably plenty of pet hair.

We’re looking for a part-time Client Service Representative who loves animals, enjoys helping people, and wants to be part of a clinic culture where teammates support one another and keep things positive—even on the busiest days.

Why Our Client Service Representatives Love Working Here

• Be part of an AAHA-accredited veterinary practice committed to quality care
• Work in an environment centered around both pets and the people who love them
• Join a supportive team that believes in helping one another
• Build your knowledge of basic veterinary medicine while strengthening your client service skills
• Work alongside a full-service veterinary practice, boarding and daycare facility, and grooming salon
• Bring your compassion, customer service skills, and love of animals to work
• Enjoy a positive clinic culture that knows teamwork matters most when things get busy

What Our Client Service Representatives Do

As a Client Service Representative, you’ll help create a welcoming and positive experience for the people and pets who visit Red Hill Animal Health Center. You’ll:

• Provide caring and compassionate customer service
• Communicate professionally and confidently with clients by phone
• Help support clients and their pets throughout their experience with our team
• Learn basic veterinary medicine to better assist with client communication
• Work collaboratively with teammates across a busy animal-care environment
• Help maintain a positive and supportive atmosphere, even during high-volume days
• Use your customer service skills and love of animals to contribute to the clinic team

What You’ll Bring

We’re looking for a caring, compassionate team player who enjoys working with both people and animals. You’ll bring:

• Excellent phone skills
• A genuine love of animals
• Compassion and care when interacting with clients and their pets
• A willingness to learn about basic veterinary medicine
• A collaborative, team-oriented approachThe ability to maintain a positive attitude during busy days
• A desire to contribute to a workplace where teammates support one another

The Extras You’ll Actually Feel

At Red Hill Animal Health Center, you won’t just be answering phones—you’ll be part of a diverse animal-care environment where veterinary medicine, boarding, daycare, and grooming all come together.

You’ll have the opportunity to grow your knowledge, use your customer service strengths, spend your workdays surrounded by pets, and be part of a team that understands the value of supporting one another.

And while we can’t promise you’ll leave every shift without pet hair on your clothes, we can promise that loving animals is definitely part of the job.

Benefits You Can’t Beat

This position is part-time. Benefit eligibility varies based on employment status and plan requirements. Full-time-only benefits are identified below so candidates can clearly see the distinction.

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you love animals, have excellent phone skills, and know that great customer service can make all the difference during a veterinary visit, we’d love to meet you.

Bring your compassion, your willingness to learn, and your team-player mentality. We’ll provide an environment where you can continue developing your skills while helping pets and the people who love them.

Come grow with Red Hill Animal Health Center—and don’t forget the lint roller.

Diversity, equity, inclusion, and belonging are core values at Red Hill Animal Health Center and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance