Veterinary Receptionist/Assistant - San Jose, CA

Princeton Veterinary Clinic; San Jose (CA); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Paid time off

Job summary

Princeton Veterinary Clinic is seeking a friendly Veterinary Receptionist/Assistant to join our busy, three-doctor hospital. This hybrid role combines front-desk client service with hands-on patient care, helping our team deliver compassionate veterinary service.

You’ll greet clients, schedule appointments, process payments, assist with exams, and support the veterinary team. We value clear communication, organization, and teamwork.

Qualifications

• Must have previous customer service experience.
• Strong communication and interpersonal skills.
• Ability to multitask in a busy environment.
• Comfort working at front desk while assisting with patient care.

Responsibilities

• Answer incoming calls and assist clients with questions.
• Schedule appointments and manage veterinarian schedules.
• Greet clients and patients; create a welcoming experience.
• Check clients in/out and process payments accurately.
• Maintain accurate client/patient information.
• Assist with medical records and front-desk responsibilities.
• Communicate clearly with clients, veterinarians, and team members.
• Support front desk and clinical team communication.

Skills

Customer service

Communication

Organizational skills

Multitasking

Team oriented

Job description

Who we are

Princeton Veterinary Clinic is Hiring a Veterinary Receptionist/Assistant!

Position Details

Role: Veterinary Receptionist/Veterinary Assistant

Status: Full-time

Salary: $19 - $21 per hour, based on experience

Schedule: Monday, Tuesday, Thursday, Friday, and Saturday

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state veterinary technician license reimbursement, VTNE exam fee reimbursement, professional development opportunities, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Love helping pets and people? Looking for a role where you can use your customer service skills at the front desk while still being hands‑on with patient care? You may be exactly who we’re looking for!

Princeton Veterinary Clinic is looking for a friendly, dedicated Veterinary Receptionist/Assistant to join our team. We’re a busy, high-quality, three-doctor, full-service animal hospital committed to providing excellent veterinary care to our patients and outstanding service to the people who love them.

This hybrid position is a great fit for someone who enjoys variety and wants to be involved in both sides of the hospital. You’ll help keep the front desk running smoothly, support our clients throughout their visits, and work alongside our veterinary team to provide compassionate, hands‑on care to our patients.

If you’re organized, caring, comfortable juggling multiple priorities, and enjoy being part of a fun-loving but professional team, we’d love to meet you.

Why Our Veterinary Receptionists/Assistants Love It Here

• A true hybrid role that combines client service with hands‑on veterinary assisting
• The opportunity to work alongside a collaborative three‑doctor veterinary team
• A busy, full‑service hospital where no two days are exactly the same
• The chance to build both your veterinary and customer service skills
• Continuing education and professional development opportunities
• Training and support to help you grow in your role
• A team that values compassion, professionalism, and excellent patient care
• A fun‑loving atmosphere where we take our work seriously without taking ourselves too seriously
• Opportunities for continued career growth within veterinary medicine

What Our Veterinary Receptionists/Assistants Do

Reception & Client Service

• Answer incoming phone calls and assist clients with questions and requests
• Schedule appointments appropriately and help manage veterinarian appointment schedules
• Greet clients and patients and create a welcoming experience from the moment they arrive
• Check clients in and out and process payments accurately
• Maintain accurate client and patient information
• Assist with medical records and other front‑desk administrative responsibilities
• Communicate clearly and professionally with clients, veterinarians, and fellow team members
• Help clients navigate questions and difficult situations with patience, tact, and diplomacy
• Support smooth communication between the front desk and clinical team

Veterinary Assisting & Patient Care

• Assist veterinarians and veterinary technicians with patient care
• Safely handle and restrain animals for examinations and procedures
• Assist with pharmacy duties and prescription preparation as directed
• Help prepare exam and treatment areas for appointments and procedures
• Support the veterinary team with day‑to‑day patient care and hospital needs
• Maintain clean, organized, and sanitary patient care and hospital areas
• Help ensure patients are treated with compassion and care throughout their visit
• Work collaboratively with the entire hospital team to keep the day running smoothly

What You’ll Bring

• Previous customer service experience
• Veterinary hospital experience is strongly preferred
• A genuine love of animals and commitment to compassionate patient care
• Strong communication and interpersonal skills
• The ability to provide friendly, professional service to clients in person and over the phone
• Confidence handling challenging or emotional situations with tact and diplomacy
• Comfort working directly with animals and assisting with hands‑on patient care
• Strong organizational skills and attention to detail
• The ability to multitask and shift between front‑desk responsibilities and clinical support
• A dependable, flexible, and team‑oriented approach
• The ability to thrive in a busy veterinary hospital environment
• A positive attitude and willingness to learn and grow

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full‑time only)
• 529 Savings Plan
• Tuition Support Program (full‑time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full‑time only)
• Supplemental insurance, including accident, critical illness, hospital, short‑and‑long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full‑time only)
• Up to three weeks of full pay for the birth or adoption of a child (full‑time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• State veterinary technician license reimbursement
• VTNE exam fee reimbursement
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full‑time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, and inclusion are core values at Princeton Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.