Veterinary Receptionist

Alliance Animal Health; Wilmington (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

A leading animal hospital in Wilmington seeks a compassionate Receptionist to manage client interactions and support veterinary staff. Ideal candidates have strong communication skills and veterinary experience. Enjoy comprehensive benefits, career development opportunities, and a supportive work environment.

Benefits

Comprehensive Benefits for Full Time team

Employee Assistance Program

Paid Vacation and Sick Time

Referral Bonus Program

Continuing Education Allowance

Tuition Assistance Program

Career Development Opportunities

Holiday Pay

Qualifications

• Experienced Receptionist with veterinary experience preferred.
• Compassionate, Calm, and a Team Player.
• Strong communication skills and highly organized.

Responsibilities

• Maintain visual appeal of the reception area and greet clients.
• Schedule appointments and process payments.
• Provide emotional support to clients during times of need.

Skills

Compassionate

Calm

Team Player

Multi-Tasker

Strong Communicator

Highly organized

Computer skills

Education

1-year veterinary experience preferred

Job description

Company Description

Paws & Claws Animal Hospital is a full-service veterinary clinic located in Wilmington, NC that cares for cats and dogs, as well as all kinds of exotic animals and local injured wildlife. The staff members at Paws & Claws Animal Hospital are always professional and courteous, and they strive to deliver the best possible medical, surgical and dental care for all of our highly valued patients. We are totally committed to our clients and to promoting responsible pet ownership, preventative health care and health-related educational opportunities.

The veterinarians at Paws & Claws Animal Hospital, Dr. Sam Smith, Dr. Stephen Anderson, Dr. Kelsey Weingartner, and Dr. Katie Alewel all have a combined total of more than four decades of veterinary medical experience, and they have all the knowledge and expertise necessary to give your precious pets the quality medical care they need and deserve! Whether it is your dog, cat, bird, reptile or small mammal that needs us, we will take special care to make sure that your pet’s visit is both comforting and effective. We also providehigh-class pet boarding facilitiesfor when you are on vacation and need trustworthy care for your pet.

To learn more about us visitPaws & Claws Animal Hospital!

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We are looking for someone with:

• Experienced Receptionist with a minimum of 1-year veterinary experiencepreferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Holiday Pay
• *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full-time employment status vs part-time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visithttps://allianceanimal.com/additionaljobdescriptiondetails/.