Veterinary Receptionist

Ethos Veterinary Health

Williston (VT)

On-site

USD 34,000 - 39,000

Part time

14 days+

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Benefits offered by this job

CSR Certificate Program+ Free VetBloom

Uniform Allowance

Veterinary Technician Education Disc

16-Week VTNE Study Group

Professional Development Assistance

Employee Referral Bonuses + Employee

Employee Pet Discount

401(k) with employer match

Employee Assistance Program

Job summary

Ethos Veterinary Health's PEAK Veterinary Referral Center in Williston, VT is hiring a part-time Veterinary Receptionist to join our Client Services team. You’ll be the first contact for clients, patients, and referring veterinarians while supporting our specialty and urgent care teams.

This role emphasizes delivering a positive client experience in a fast-paced animal hospital environment. The schedule is 20 hours per week with a compensation of $25–$28 per hour.

Qualifications

Previous customer service, reception, or client-facing experience required
Veterinary reception or animal hospital experience preferred
Exceptional communication and interpersonal skills
Ability to multitask and remain organized in a fast-paced environment
Strong attention to detail and accuracy with records and scheduling
Professional, compassionate, and client-focused approach
Ability to adapt to changing priorities and unexpected situations
Comfortable working collaboratively within a team-oriented environment
Fluent English speaking and reading skills required

Responsibilities

Welcome clients and patients while creating a positive and compassionate first impression
Educate clients and referring veterinarians about hospital services and specialty care offerings
Schedule appointments across multiple specialty departments and urgent care services
Answer incoming phone calls and emails with professionalism and empathy
Coordinate appointment reminders, follow-up communications, and client outreach
Accurately maintain patient records, client information, and medical documentation
Collaborate with veterinarians, technicians, and support staff to ensure a seamless client experience
Support daily front desk operations while managing multiple priorities efficiently

Skills

Customer service

Reception experience

Communication skills

Multitasking

Record keeping

Team collaboration

Fluent English

Job description

Veterinary Receptionist | $25–$28/hr
Location: Williston, VT
Schedule: Part-Time | 20 hours per week
Compensation: $25–$28/hour
PEAK Veterinary Referral Center in Williston, VT is hiring a Veterinary Receptionist to join our Client Services team. As a Veterinary Receptionist, you’ll be the first point of contact for clients, patients, and referring veterinarians while supporting our specialty and urgent care teams.
This role is ideal for someone who enjoys helping people, thrives in a fast-paced animal hospital environment, and is passionate about creating a positive client experience during every interaction.

Compensation

$25-$25/hour based on experience, skills, and knowledge

Part-Time Benefits:

CSR Certificate Program+ Free VetBloom access (RACE-approved CE)
Uniform Allowance
Veterinary Technician Education Discounts
16-Week VTNE Study Group
Professional Development Assistance
Employee Referral Bonuses + Employee Pet Discount
401(k) with employer match
Employee Assistance Program

Schedule

Part Time
20 hours/week

Responsibilities

Welcome clients and patients while creating a positive and compassionate first impression
Educate clients and referring veterinarians about hospital services and specialty care offerings
Schedule appointments across multiple specialty departments and urgent care services
Answer incoming phone calls and emails with professionalism and empathy
Coordinate appointment reminders, follow-up communications, and client outreach
Accurately maintain patient records, client information, and medical documentation
Collaborate with veterinarians, technicians, and support staff to ensure a seamless client experience
Support daily front desk operations while managing multiple priorities efficiently

Qualifications

Previous customer service, reception, or client-facing experience required
Veterinary reception or animal hospital experience preferred
Exceptional communication and interpersonal skills
Ability to multitask and remain organized in a fast-paced environment
Strong attention to detail and accuracy with records and scheduling
Professional, compassionate, and client-focused approach
Ability to adapt to changing priorities and unexpected situations
Comfortable working collaboratively within a team-oriented environment
Fluent English speaking and reading skills required

About PEAK Veterinary Referral Center

PEAK is a 14,000-square-foot, state-of-the-art multi-specialty veterinary hospital providing care to pets throughout the region.

Our specialty services include:

Internal Medicine
Surgery
Oncology
Radiology
Behavior

We proudly serve pet owners and referring veterinarians throughout Vermont, northern New York, and New Hampshire. In 2021, we expanded our services with a seven-day-a-week Urgent Care department to support the non-critical medical needs of pets in the greater Burlington, Vermont area and beyond.

What You Can Expect at PEAK

An inclusive, welcoming, and supportive team culture
Career development through mentorship and advanced training opportunities
Exposure to high-quality medicine and diverse caseloads
A collaborative environment where your ideas and contributions matter
Access to Ethos Veterinary Health's industry-leading education and development programs

Surrounding Areas

This position is based in Williston, VT and is easily accessible from:

Burlington, VT & South Burlington, VT
Essex Junction, VT & Essex, VT
Colchester, VT & Shelburne, VT
Milton, VT & St. Albans, VT
Richmond, VT & Waterbury, VT
Montpelier, VT & Plattsburgh, NY

About Ethos Veterinary Health

Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.
Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Equal Opportunity Employer

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.