Veterinary Client Services Specialist (Part-Time)

Ethos Veterinary Health; Williston (VT); On-site; USD 34,000 - 39,000; Part time

Benefits offered by this job

CSR Certificate Program+ Free VetBloom

Uniform Allowance

Veterinary Technician Education  Disc

16-Week VTNE Study Group

Professional Development Assistance

Employee Referral Bonuses + Employee  

Employee Pet Discount

401(k) with employer match

Employee Assistance Program

Job summary

Ethos Veterinary Health's PEAK Veterinary Referral Center in Williston, VT is hiring a part-time Veterinary Receptionist to join our Client Services team. You’ll be the first contact for clients, patients, and referring veterinarians while supporting our specialty and urgent care teams.

This role emphasizes delivering a positive client experience in a fast-paced animal hospital environment. The schedule is 20 hours per week with a compensation of $25–$28 per hour.

Qualifications

• Previous customer service, reception, or client-facing experience required
• Veterinary reception or animal hospital experience preferred
• Exceptional communication and interpersonal skills
• Ability to multitask and remain organized in a fast-paced environment
• Strong attention to detail and accuracy with records and scheduling
• Professional, compassionate, and client-focused approach
• Ability to adapt to changing priorities and unexpected situations
• Comfortable working collaboratively within a team-oriented environment
• Fluent English speaking and reading skills required

Responsibilities

• Welcome clients and patients while creating a positive and compassionate first impression
• Educate clients and referring veterinarians about hospital services and specialty care offerings
• Schedule appointments across multiple specialty departments and urgent care services
• Answer incoming phone calls and emails with professionalism and empathy
• Coordinate appointment reminders, follow-up communications, and client outreach
• Accurately maintain patient records, client information, and medical documentation
• Collaborate with veterinarians, technicians, and support staff to ensure a seamless client experience
• Support daily front desk operations while managing multiple priorities efficiently

Skills

Customer service

Reception experience

Communication skills

Multitasking

Record keeping

Team collaboration

Fluent English

Job description

Ethos Veterinary Health's PEAK Veterinary Referral Center in Williston, VT is hiring a part-time Veterinary Receptionist to join our Client Services team. You’ll be the first contact for clients, patients, and referring veterinarians while supporting our specialty and urgent care teams.

This role emphasizes delivering a positive client experience in a fast-paced animal hospital environment. The schedule is 20 hours per week with a compensation of $25–$28 per hour.