Veterinary Receptionist

National Veterinary Associates; Chester (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a supportive and growth-oriented team as a Veterinary Receptionist at Centralia Animal Hospital! This role focuses on providing exceptional client service, managing appointments, and maintaining detailed documentation. Enjoy a flexible schedule, mentorship resources, and a positive workplace environment in a well-established hospital.

Benefits

Medical, dental, and vision insurance

401(k) with employer match

Paid time off (PTO) and paid holidays

Hands-on training and mentorship

Flexible scheduling options

Supportive workplace culture

Qualifications

• At least 1 year of veterinary assistant experience
• Strong communication skills
• Positive attitude and passion for patient care

Responsibilities

• Provide excellent client experience and process incoming/outgoing pets
• Answer phone calls, schedule appointments, and document client information
• Monitor waiting area cleanliness and handle complex matters

Skills

Communication

Teamwork

Customer Service

Education

Veterinary Assistant Experience

Job description

Are you an experienced Veterinary Receptionist looking for a positive, team-oriented workplace where you can grow your career? Centralia Animal Hospital in Chester, VA, is seeking a dedicated Veterinary Receptionist with at least 1 year of experience to join our expanding team!. You would p rovide excellent and expeditious client experience; greet clients, respond to questions; process incoming and outgoing pets, and handle payments. Answer phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handle incoming and outgoing mail and e-mail. Monitor client waiting area to ensure cleanliness. Document and maintain client informaion, service data and other pertinent information within business operations software. Escalate complex matters to senior staff.

Why Join Us?

· Supportive & Growth-Oriented Environment – We provide hands-on training, mentorship, and opportunities to expand your skills.

· Flexible Scheduling – Choose between five 8-hour shifts or four 10-hour shifts. We prioritize work-life balance.

· Positive & Fun Culture – We foster a workplace where everyone enjoys their job and works collaboratively.

· Established & Growing Hospital – Our practice has been serving the Chester community since 1994 and is expanding with a new veterinarian, creating exciting opportunities for career growth.

About Us:

· 4-doctor small animal general practice that also treats exotics.

· Under new leadership , committed to fostering a positive, trust-based culture and strong team environment.

· Located just outside Richmond, VA , a vibrant food city, with easy access to the beach, mountains, and Washington, D.C. – perfect for outdoor enthusiasts and adventure seekers!

· Competitive hourly pay based on experience

· Full benefits package , including:

o Medical, dental, and vision insurance

o 401(k) with employer match

o PTO and paid holidays

What We’re Looking For:

· A team player with a positive attitude and a passion for patient care.

· Someone with at least 1 year of veterinary assistant experience .

· An individual eager to learn, grow, and contribute to a thriving hospital.

· Strong communication skills and the ability to work collaboratively with veterinarians and support staff.

Ready to Take the Next Step in Your Veterinary Career?
Join a hospital that values positivity, mentorship, and teamwork! Apply today and become a part of our growing, fun-loving, and dedicated veterinary family at Centralia Animal Hospital.

Apply now to start your journey with us!

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.