Veterinary Receptionist

Western Veterinary Partners; Vancouver (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Orchards Veterinary Clinic is seeking an outgoing Client Service Representative to join their team. Ideal candidates will have at least 2 years of client service experience and preferably some veterinary background. This full-time role includes managing appointments and fostering a welcoming atmosphere for clients and their pets. The position offers a flexible schedule and a competitive compensation package, including health insurance and paid time off.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k options

Paid time off

Personal pet discount

Qualifications

• 2+ years of client service experience is required.
• Previous veterinary experience is highly desired.

Responsibilities

• Schedule and manage the flow of appointments.
• Provide empathetic customer service.
• Process financial transactions and answer client inquiries.

Skills

Customer Service

Multi-tasking

Attention to Detail

Job description

Orchards Veterinary Clinic is hiring an outgoing?Client Service Representative?to become the next member of our incredible team. Candidates seeking a true work-life balance and the opportunity to fully utilize their skillsets are encouraged to apply! As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented and committed to contributing to a team-focused environment.

This is a full-time position, with a flexible schedule and availability needed Monday- Saturday.

Full-time benefits and compensation**:

• Compensation: $ 17-18.50 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Minimum qualifications and skill set:

• 2+ years of client service experience
• Previous veterinary experience is highly desired

About us:

Orchards Veterinary Clinic is an award-winning hospital that has provided exceptional patient care to canine and feline pets in the Vancouver community for more than 40 years. We encourage each other to develop new skills, new knowledge, and new areas of expertise to broaden our scope of care. We are dedicated to lifelong learning and staying on top of the latest industry developments and tools. Our team embraces mentorship and feels strongly everyone has something to teach and something to learn—regardless of experience or title. Our ability to work collectively is a testimony to our clients’ outstanding feedback and a big reason why our staff has great longevity and enjoys coming to work. To learn more, visit https://www.orchardsveterinary.com.

We look forward to hearing from you!

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Posting Date:

The application deadline is at least 5 days after the posting date.

How to Apply: Please click the "apply" link provided on the job posting platform.

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.