Veterinary Receptionist

Crosby Veterinary Clinic, LLC; Texas; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Disability insurance

Employee Assistance Program (EAP)

Discounted veterinary care for your go

Teladoc access

Job summary

Crosby Veterinary Clinic, LLC is seeking a friendly and dedicated receptionist to join our team in Crosby, TX. This role focuses on delivering outstanding customer service, coordinating appointments, and supporting veterinary staff with efficient practice operations.

You will greet clients, manage a multi-line phone system, and assist with basic administrative tasks while promoting compassionate care for every patient. Weekend and holiday availability may be required.

Qualifications

• Excellent customer service mindset and genuine love for animals.
• Strong communication skills with the ability to manage stressful situations with good judgment.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients warmly, and reflect our compassionate care.
• Ensure seamless care coordination: maintain medical records, manage appointments, and handle financial transactions.
• Advocate for pet health: educate clients on preventive care and hospital services to ensure optimal care.
• Provide compassionate, empathetic service and treat each pet with care.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software

Tools

Veterinary software

Job description

When you join Crosby Veterinary Clinic, you are becoming part of a legacy of trusted care. This practice has been a cornerstone of the Crosby, TX community since 1978, building deep relationships with pet owners who rely on us for their most critical needs. This long-standing commitment to quality is reflected in our excellent 4.7-star Google rating. We treat every patient like our own, offering comprehensive veterinary care across small and mixed animal services. If you are looking for a place where you can immediately contribute to high-quality medicine and truly grow, this is your opportunity.We believe that fostering a supportive environment allows you to do your best work. As part of a larger network, Crosby Veterinary Clinic is committed to continuous learning and career advancement for all teammates. You will find programs in place designed to help you achieve your professional goals, whether that means advancing into leadership roles or becoming a credentialed technician. We ensure that our entire team has access to the continuing education and dedicated mentorship required to succeed in modern veterinary medicine.The scope of medicine you practice here is broad and challenging, covering both Small Animal and Mixed Animal needs. You will be utilizing your skills across a wide range of services, including wellness and prevention, state-of-the-art testing and diagnostics, and advanced care procedures. Our facility is equipped to handle complex surgical procedures and critical urgent care cases, ensuring that we can provide complete care for the pet population of Crosby and beyond. This is an environment where you can truly refine your expertise in multiple medical disciplines.Located in Crosby, TX, this clinic offers you the best of both worlds: a supportive small-town atmosphere while maintaining proximity to the larger Houston metro area. Crosby is defined by its neighborly environment, making it a wonderful place to build patient relationships and feel truly integrated into the community. When you are ready for downtime, the area provides easy access to local amenities and quick commutes, allowing you to achieve the work-life balance necessary for a long and successful career.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder- sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 'Most Loved Workplace,' ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.