Receptionist (PT30)

Mission Pet Health; McKinney (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Discounted veterinary care for pets

Online discount platform access

Teladoc 24/7 doctor access

Job summary

Mission Pet Health seeks a friendly receptionist to welcome clients, manage the front desk, and support daily hospital operations. You will handle calls, scheduling, and payments while delivering compassionate care to patients and clients in a busy veterinary setting.

The role emphasizes teamwork, reliability, and a commitment to excellent customer service, with opportunities for growth and career advancement within a nationwide veterinary network.

Qualifications

• Excellent customer service and communication abilities.
• Strong organizational and multitasking skills in a fast-paced setting.
• Collaborative mindset and ability to work independently as needed.

Responsibilities

• Manage multi-line phone system and greet clients.
• Maintain accurate medical records and appointment schedules.
• Process payments and handle front-desk transactions.
• Educate clients on services and preventive care.

Skills

Customer service

Communication skills

Organizational skills

Team player

Tools

Electronic medical records

Job description

We invite you to explore your next career opportunity at McKinney Animal Hospital in vibrant McKinney, TX. Our mission centers on providing exceptional small animal care, a dedication that the local community clearly recognizes. The hospital maintains an excellent Google rating of 4.8 stars, reflecting the strong trust and positive reputation we have built. We are looking for passionate teammates ready to immerse themselves in a supportive culture and do your best work every day. This is your chance to join a team committed to clinical excellence and mutual respect. As part of our wider network, we prioritize creating an environment where all teammates can succeed and advance their careers. You will find that our organization focuses heavily on continuous education and career progression. We offer structured programs designed to help technicians achieve their credentialed goals and provide leadership pathways for those looking to expand their professional scope. We believe strong internal support leads to better patient outcomes, ensuring you have the resources and mentorship necessary to grow your skill set throughout your tenure. We are committed to high-quality small animal medicine, offering advanced care while maintaining a collaborative atmosphere. To ensure our teammates have access to the best resources, our organization provides seamless access to internal specialty consultations across various disciplines. This approach guarantees that even the most complex cases receive expert review, expanding the scope of knowledge for everyone on the team. We focus on evidence-based practice and equip our facilities to support sophisticated diagnostic and surgical procedures, allowing you to concentrate on delivering comprehensive patient care. McKinney, Texas, offers a high quality of life recognized nationally as a premier place to live and work. Located north of Dallas, this area balances historic charm with modern amenities, giving you countless options for relaxation and entertainment outside of the hospital. You will find a community that is rapidly growing yet maintains a distinct, welcoming atmosphere. Joining us in McKinney means becoming part of a supportive local environment that allows you the flexibility to pursue professional excellence while maintaining a fulfilling personal life.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Veterinary experience is preferred and strong customer service skills is required.
• Available to work 3 full weekdays and some Saturdays (roughly 30 hours).

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Mission Pet Health is proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.