Veterinary Receptionist

American Veterinary Group; Sugar Land (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance options

401k match

Paid time off (PTO)

Parental leave

Work/life balance day off

Disability options

Scrub allowance

Professional growth opportunities

Job summary

Lighthouse Veterinary Clinic is seeking a Veterinary Receptionist to support front desk operations in a fast-paced, multi-doctor animal hospital. You will answer calls, schedule appointments, and greet clients while helping maintain essential paperwork and patient discharge instructions.

Ideal candidates are customer-service focused, able to lift up to 40 lbs, and comfortable working on-site with flexible hours including weekends; prior veterinary or healthcare front-desk experience is a plus.

Qualifications

• Prior Customer Service Experience.
• Must be able to lift 40 lbs.
• On-site presence required due to hospital operations (ADA accommodations available).

Responsibilities

• Answer phone calls and schedule appointments.
• Greet clients and assist with front-desk duties.
• Maintain hospital paperwork and review invoices or discharge instructions.

Skills

Customer service

Lifting 40 lbs

Job description

Veterinary Receptionist

Department: General Practice Hospitals

Employment Type: Full Time

Location: Lighthouse Veterinary Clinic

Reporting To: Practice Manager

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions.

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment
• Energetic people-and-pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self-starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
  
• Scrub allowance
• Hands-on and E-training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students