Veterinary Receptionist

Alliance Animal Health; St. Louis (MO); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid Vacation & Sick Time

Career Development Opportunities

Tuition Reimbursement

Job summary

Kersting Veterinary Hospital in Chesterfield, MO, is seeking an experienced receptionist for its fast-paced, multi-doctor practice. The role supports a welcoming front desk and high-quality patient care.

You will greet clients, triage questions, schedule appointments, and process payments while maintaining empathy and professionalism in all interactions. Prior veterinary experience is preferred, with a strong team mindset and organizational skills.

Qualifications

• Experienced receptionist with at least 1 year veterinary experience preferred.
• Compassionate, calm, team player with strong communication skills.
• Highly organized and proficient with computer systems.

Responsibilities

• Greet and triage clients and patients, answer questions and direct to the appropriate party.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.

Skills

Receptionist experience

Compassionate communication

Team player

Multi-tasking

Computer skills

Job description

Company DescriptionKersting Veterinary Hospital is a well-established, progressive, fast paced, multi-doctor, small animal/avian/small mammal practice located in Chesterfield, MO. We offer many services to provide the best comprehensive care to our patients including Preventive Care, Surgery, In house Diagnostics, Digital full body and dental radiology, and vacation boarding and more.

Company DescriptionKersting Veterinary Hospital is a well-established, progressive, fast paced, multi-doctor, small animal/avian/small mammal practice located in Chesterfield, MO. We offer many services to provide the best comprehensive care to our patients including Preventive Care, Surgery, In house Diagnostics, Digital full body and dental radiology, and vacation boarding and more.

Job Description

Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We're looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
• Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.