Veterinary Receptionist

CareVet; Saint Peters (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading veterinary clinic in Saint Peters, MO is seeking a Customer Service Representative. This role focuses on client interaction, payment processing, and administrative tasks, while supporting a positive workplace culture with comprehensive benefits and growth opportunities. Ideal candidates should have strong customer service skills and a love for animals.

Benefits

Medical, dental, and vision insurance

Short- and long-term disability coverage

Life insurance

401(k) with employer match

Paid time off

Free continuing education

Mental health and wellness support

Growth and advancement opportunities

Revenue-sharing program

Qualifications

• Prior customer service experience (veterinary field preferred).
• Strong organizational skills and attention to detail.
• Friendly, team-oriented, and proactive attitude.

Responsibilities

• Welcoming clients and patients with warmth and professionalism.
• Accurate invoicing and payment processing.
• Answering multi-line phones and scheduling appointments.

Skills

Customer service skills

Organizational skills

Communication skills

Tech-savvy

Education

High School diploma or equivalent

Job description

Veterinary Receptionist
Vet Stop Animal Hospital (St. Peters, MO)

Customer Service Representative – Veterinary Clinic
Vet Stop Animal Hospital | St. Peters, MO

Vet Stop Animal Hospital is a full-service, two-doctor veterinary practice offering comprehensive veterinary care , boarding , daycare , and grooming services . We pride ourselves on client education, practicing high-quality medicine, and always advocating for what’s in the best interest of both the client and patient.

We are currently seeking a Customer Service Representative (CSR) who is passionate about animals and people. The ideal candidate will have outstanding customer service skills, a bubbly, positive attitude, and a strong drive to succeed in a fast-paced and compassionate environment.

At Vet Stop, we believe in supporting the whole person, not just the employee. That’s why we offer a living wage, best-in-class benefits, mental health resources, ongoing education, and clear pathways for career growth. Every team member contributes to our success, which is why we offer a revenue-sharing program to all employees.

Responsibilities Include:

Welcoming clients and patients with warmth and professionalism

Accurate invoicing and payment processing

Answering multi-line phones and scheduling appointments

Maintaining patient records and updating charts

Assisting with prescription pickups and retail purchases

Promoting and selling food, supplements, and grooming items

Keeping the lobby and front desk area clean and organized

Managing incoming/outgoing mail and emails

Working collaboratively with the entire hospital team

Qualifications:

High School diploma or equivalent

Prior customer service experience (veterinary field preferred)

Strong organizational skills and attention to detail

Tech-savvy and comfortable with computer-based systems

Excellent verbal and written communication skills

Friendly, team-oriented, and proactive attitude

Ability to lift 50 lbs., bend, stoop, and stand for extended periods

Medical, dental, and vision insurance

Short- and long-term disability coverage

Life insurance

401(k) with employer match

Paid time off

Free continuing education

Mental health and wellness support

Growth and advancement opportunities

If you’re ready to be part of a supportive and purpose-driven team that values personal and professional development, we’d love to hear from you!