Veterinary Receptionist

Vetpartners; Rock Hill (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

Newport Veterinary Hospital in Rock Hill is hiring a full-time veterinary receptionist. The ideal candidate thrives in a fast-paced environment, engages in veterinary protocols, and offers excellent customer service. This role involves welcoming clients, managing appointment schedules, and supporting seamless operations for a veterinary practice dedicated to animal care.

Benefits

Medical, dental, and vision insurance

Retirement plan

Employee pet discount

Paid time off

Qualifications

• Previous experience as a veterinary receptionist is required.
• Ability to maintain a calm, professional, and positive demeanor.
• Strong organizational and multitasking skills.

Responsibilities

• Greet clients and handle appointment workflows.
• Process payments and schedule future appointments.
• Answer client inquiries and follow up on reminders.

Skills

Organizational skills

Multitasking

Communication

Job description

Newport Veterinary Hospital is hiring a full-time veterinary receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission toprovide compassionate care through veterinary excellence, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
• Paid time off. Take the time you need to recharge.

Salary: $18.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule:This is a full-time position, and the ideal candidate will have open availability during hospital hours. Our hours are Monday through Friday from 7:50 am to 6 pm. Saturdays from 8 am to 12 pm.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist is required.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

AboutNewport Veterinary Hospital

We offer comprehensive medical, surgical, and dental care for pets in Rock Hill, York County, SC and all surrounding areas. Our services include routine exams, vaccines, and blood work, as well as bathing and boarding with cat condos and indoor dog runs.

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