Veterinary Receptionist

Veterinary Practice Partners; Rock Hill (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading veterinary practice in Rock Hill is hiring a full-time veterinary receptionist. This role includes greeting clients and their pets, managing appointments, handling payments, and providing an excellent customer experience. Ideal candidates possess effective organizational skills and a passion for animal care.

Benefits

Medical, dental, and vision benefits

Retirement plan

Employee pet discount

Paid time off

Qualifications

• Previous experience as a veterinary receptionist is required.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients, complete appointment sign-in, and escort clients to exam rooms.
• Handle payments and schedule future appointments.
• Answer client calls and make outbound calls for reminders.

Skills

Organizational skills

Multitasking

Customer service

Job description

Newport Veterinary Hospital is hiring a full-time veterinary receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission toprovide compassionate care through veterinary excellence, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
• Paid time off. Take the time you need to recharge.

Salary: $18.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule:This is a full-time position, and the ideal candidate will have open availability during hospital hours. Our hours are Monday through Friday from 7:50 am to 6 pm. Saturdays from 8 am to 12 pm.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist is required.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Newport Veterinary Hospital

We offer comprehensive medical, surgical, and dental care for pets in Rock Hill, York County, SC and all surrounding areas. Our services include routine exams, vaccines, and blood work, as well as bathing and boarding with cat condos and indoor dog runs.