Veterinary Receptionist

Veterinary Practice Partners; Tempe (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established veterinary clinic is seeking a dedicated front-desk receptionist to create a welcoming environment for clients and their pets. This role is crucial in ensuring a smooth visit experience, requiring excellent customer service skills and the ability to multitask in a fast-paced setting. The clinic offers a comprehensive benefits package, including medical, dental, and vision insurance, along with opportunities for professional development. If you are passionate about animal care and thrive in a supportive team atmosphere, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Professional Development Opportunities

Qualifications

• Experience in a veterinary or medical office preferred.
• Strong organizational and multitasking skills are essential.

Responsibilities

• Greet clients and their pets, manage appointment processes.
• Handle payments and schedule future appointments efficiently.

Skills

Customer Service

Multitasking

Organizational Skills

Veterinary Terminology

Education

Experience as Veterinary Receptionist

Medical Office Assistant

Job description

Receptionist

Topaz Vet Clinic is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities

Salary: $17.00-$20.00

Schedule: Monday - Friday 7:30am - 6:00pm, with a four-day workweek

Key Responsibilities:

1. Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
2. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
3. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
4. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
5. Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Topaz Vet Clinic

We are an AAHA-accredited, 4-doctor veterinary practice seeking a motivated and personable receptionist to be a welcoming face at our clinic.

We’re a smaller team that values growth, learning, and compassion for both our patients and each other. This role is ideal for someone who thrives in a fast-paced environment, enjoys multi-tasking, and takes pride in delivering excellent service and client/patient care.