Veterinary Receptionist

Parkway Animal Hospital; Panama City (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

401k Match

Generous paid time off (PTO)

Paid Parental Leave + Paid Maternity

One Work/Life Balance day off

Short-term and long-term disability

Supplemental insurance options

Discounted Veterinary Care

Scrub allowance

Hands‑on and E‑training

Professional growth opportunities

Tuition assistance for prospective Vet

Job summary

Parkway Animal Hospital is seeking a Veterinary Receptionist to manage front desk operations in a fast-paced animal hospital. The role emphasizes strong client communication, appointment scheduling, and collaboration with the clinical team.

The ideal candidate will be dependable, compassionate, able to multi-task, and able to work weekends. This full-time position requires on-site presence to support patient care and daily operations, with opportunities for growth and professional development.

Qualifications

• Experience in customer service.
• Ability to lift up to 40 lb as needed.
• On-site attendance required to support patient care and operations.

Responsibilities

• Answer phone calls and greet clients at the front desk.
• Schedule appointments and manage daily calendar.
• Review invoices or discharge instructions; maintain paperwork.

Skills

Customer Service

Phone etiquette

Scheduling

Front desk

Team player

Job description

Veterinary Receptionist

Department: General Practice Hospitals

Employment Type: Full Time

Location: Parkway Animal Hospital

Reporting To: Practice Manager

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands‑on environment
• Energetic people‑and‑pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Can work individually, as well as on a team
• Self‑starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in‑person attendance is necessary to support patient care, respond to time‑sensitive needs, collaborate with clinical teams, and maintain the safety and well‑being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short-term and long-term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands‑on and E‑training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students