Veterinary Receptionist

Alliance Animal Health; Palmdale (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading veterinary hospital seeks a Receptionist to support front desk operations in a fast-paced environment. Responsibilities include greeting clients, managing appointments, and providing customer service. Candidates with veterinary experience and bilingual skills are preferred but not required. The position offers competitive hourly pay and a range of benefits, emphasizing employee growth and development.

Benefits

Comprehensive Benefits (health, dental, vision)

Paid Vacation and Sick Time

Continuing Education Allowance

Referral Bonus Program

Qualifications

• 1 year veterinary experience preferred but not required.
• Bilingual English/Spanish highly preferred.
• Full-time availability and compassionate team-player.

Responsibilities

• Greet and welcome clients and patients, address inquiries.
• Schedule appointments and process client payments efficiently.
• Provide emotional support to clients during times of need.

Skills

Customer Service

Communication

Multi-tasking

Organization

Bilingual (English/Spanish)

Job description

Company Description

At High Desert Animal Care Hospital, we provide state of the art care with old fashioned values! Our hospital is a fast-paced, team-oriented environment where we support one another and strive to provide the highest quality care possible. Beyond first rate pet care, we make our clinic comfortable, kid-friendly, and calm, so pets can relax in the waiting room and look forward to meeting their care team.

High Desert Animal Care Hospital stays on top of the latest advances in veterinarian technology and above all, remembers that all animals and pets need to be treated with loving care in every check-up, procedure, or surgery. We’re proud to be able to offer our community petwellness care, daytime urgent & emergency care, dentistry, a full in-house diagnostics laboratory, digital x-ray, ultrasound, a complete surgical suite & more! We offer electronic medical records for the most comprehensive and efficient patient care possible.Our staff is made up of friendly, caring, well trainedprofessionals, many of whom have been working at the practice for many years.

Our hours of operation are:

• Monday - Friday: 8am - 5pm
• Saturday: 8am - 5pm
• Sunday: 8am - 4pm

To learn more about us clickhere.

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred, but not required.
• Bilingual English / Spanish is highly preferred, but not required.
• Full-time availability.
• Compassionate and calm team-player.
• Strong communication and customer service skills.
• The ability to multi-tasker.
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range:$18 - $20/hr. based on experience

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available(i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.)

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit:https://allianceanimal.com/additionaljobdescriptiondetails/