Veterinary Receptionist

American Veterinary Group (AVG); Estero (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading animal hospital is seeking a Veterinary Receptionist to deliver exceptional patient care and client service. Key responsibilities include managing front desk tasks such as answering calls, scheduling, and maintaining paperwork. Ideal candidates demonstrate professionalism and strong interpersonal skills, along with a willingness to work flexible hours.

Benefits

Health Care Plan (Medical, Dental & Vision Options)

401k Match

Generous paid time off (PTO)

Six weeks of paid Parental Leave

Work/Life Balance day off

Short-term and long-term disability options

Supplemental insurance options

Discounted Veterinary Care

Scrub allowance

Professional growth opportunities

Qualifications

• Dependable with a professional attitude.
• Energetic and skilled in communication.
• Ability to work flexible hours, including weekends.

Responsibilities

• Answer phone calls and schedule appointments.
• Greet clients and manage hospital paperwork.
• Review invoices and discharge instructions.

Skills

Customer Service Experience

Communication Skills

Organizational Skills

Dependability

Compassion

Job description

Application Deadline: 30 June 2025

Department: General Practice Hospitals

Location: Estero Animal Hospital

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients, maintaining hospital required paperwork and reviewing invoices or discharge instructions. To be successful in this role, clear communication and organizational skills are key!

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment


• Energetic people-and-pet person with excellent work ethic and social and organizational skills


• Be compassionate/caring


• Willing to work flexible hours including weekends


• Can work individually, as well as on a team


• Self-starter personality that can complete daily tasks without the need for constant direction

Skills, Knowledge, & Expertise

• Prior Customer Service Experience


• Must be able to lift 40 lbs.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)


• 401k Match


• Generous paid time off (PTO)


• Six (6) weeks of paid Parental Leave


• One (1) Work/Life Balance day off


• Short-term and long-term disability options


• Supplemental insurance options


• Discounted Veterinary Care


• Scrub allowance


• Hands-on and E-training


• Professional growth opportunities


• Tuition assistance for prospective Veterinary Technician Students