Veterinary Receptionist

Companion Pet Partners; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading animal hospital in Los Feliz with a tradition of excellence. We are seeking a passionate veterinary receptionist to provide outstanding care and service to clients and pets. This role offers competitive pay, comprehensive benefits, and opportunities for growth in a collaborative team environment.

Benefits

Health, dental, and vision insurance

401k with company match

Employee discounts on services

Scrub allowance

Referral program

PTO and mental health assistance

Qualifications

• At least two years of veterinary reception experience is required.
• Must demonstrate compassion and empathy for pets and their owners.
• Ability to manage high volume calls and work well under stress.

Responsibilities

• Greet clients professionally and efficiently.
• Answer phone calls and direct them as necessary.
• Maximize clinic productivity through effective scheduling.

Skills

Communication

Time management

Attention to detail

Empathy

Education

High School Diploma

Job description

Be part of one of the longest-running animal hospitals in Los Feliz, with a 90-year tradition of excellence, and foster bonds with generations of Los Angeles families!! We are an AAHA accredited hospital and use the organization’s guidelines to deliver high standards of compassionate care.

Why Join Los Feliz Small Animal Hospital?We’re all about community engagement and high quality animal care. Not only do we care for our patients, but we ensure each client leaves our hospital confident with our care.We pride ourselves on a collaborative team culture where YOU will have the opportunities to thrive professionally, including:

• Competitive Pay:$21.00 - $23.00 per hour, commensurate with experience
• Comprehensive Benefits:Health, dental, and vision insurance, plus a 401k with company match
• Growth Opportunities:Continuing education and professional development support
• Work-Life Balance:PTO, mental health assistance, & no Sunday hours!
• Perks:Employee discounts on services, scrub allowance, and a referral program
• A Welcoming Team:We’re a hard-working and collaborative team where your voice matters

What You Need to Succeed:

• At least two years of veterinary reception experience
• Full-time and Saturday availability is a must!
• Ability to manage high volume calls, maintain professionalism in stressful situations, and open to receiving constructive feedback
• Must work effectively, independently or on a team, while consistently demonstrating compassion and empathy for pets and their owners
• Great communication, time management, and attention to detail
• High School Diploma

Duties and Responsibilities:

• Greet clients in a friendly, professional, and efficient manner
• Answer multi-line phone system and direct calls accordingly
• Maximize clinic productivity through proper scheduling and confirmation of appointments
• Prepare, record, and maintain any required documents or medical records
• Keep hospital facility disinfected, organized and neat
• Obtain deposits and payments from clients
• Utilize computer systems like email applications, chat support, and veterinary programs
• Educate clients on veterinary services and care

Apply today! We look forward to hearing from you!

Los Feliz Small Animal Hospital is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.