Veterinary Receptionist

Fox Creek Animal Hospital; Ocala (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Job summary

Fox Creek Animal Hospital in Ocala, FL is seeking a friendly receptionist to be the first point of contact for clients and patients. You will manage a multi-line phone system, greet clients, schedule appointments, and process payments with empathy and professionalism.

Our team provides mentorship, flexible scheduling including some weekends/holidays, and a comprehensive benefits package. Avimark experience is a plus; exceptional communication and organization help you thrive in a busy,

Qualifications

• Experience in veterinary hospital reception preferred.
• Ability to manage multi-line phones and scheduling.
• Willingness to work weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect our compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure pets receive the best care.
• Embody Compassion and Empathy: be a calming presence and treat each pet with care.

Skills

Customer service

Excellent communication

Organizational skills

Teamwork

Avimark software

Tools

Avimark

Job description

Fox Creek Animal Hospital is dedicated to delivering the highest level of compassionate care, a commitment recognized by our AAHA accreditation. We are proud of the relationships we have built in Ocala, which are reflected in our exceptional 4.8-star Google rating. When you join us, you are joining a mission-driven organization where every teammate is valued for their clinical expertise and dedication to patient welfare. We invite you to discover an environment where you can truly do your best work and define the next chapter of your veterinary career.Joining our hospital means becoming part of a supportive network that puts the growth of its teammates first. We believe strongly in investing in your future, providing educational resources and dedicated mentorship designed to help you succeed, whether you are aiming for advanced certifications or looking to move into leadership. Our infrastructure is designed to reduce burnout and ensure you have the necessary support—from reliable scheduling to internal specialty consultations—so you can focus entirely on delivering exceptional patient care.Fox Creek Animal Hospital focuses on comprehensive small animal general practice while providing advanced diagnostic and therapeutic opportunities right here in Ocala. Our advanced services include dedicated Cardiology and Internal Medicine support, allowing our veterinarians to manage complex cases without immediate referral. We ensure you have the technology and protocols necessary to practice high-quality, evidence-based medicine, allowing you to continually expand your skillset and grow professionally within a medically sophisticated setting.Ocala, Florida, offers an attractive combination of central Florida living and community charm. Known as the \"Horse Capital of the World\", the area provides beautiful landscapes and abundant opportunities for outdoor activities, offering a perfect counterpoint to the demands of veterinary practice. With easy access to major highways, you can enjoy Florida's beaches and metropolitan centers while retaining the affordable cost of living and welcoming atmosphere that makes Ocala a wonderful place to establish roots.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with Avimark veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• Fast paced work environment

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

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