Veterinary Receptionist

Alliance Animal Health; Town of Mount Pleasant (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Personal Pet Discounts

Holiday Pay

Uniform Allowance

Bonuses

Job summary

Valhalla Animal Hospital is seeking a friendly, professional receptionist to welcome clients and patients, answer questions, and triage concerns. You will manage appointments, process payments, and support a compassionate team in a busy veterinary clinic.

The ideal candidate has at least 1 year of veterinary receptionist experience, strong communication skills, and solid computer proficiency. Weekend availability is required for this full-time position.

Qualifications

• 1+ year veterinary receptionist experience preferred.
• Strong communication and customer service skills.
• Highly organized with computer proficiency.
• Self-starter with the desire to advance knowledge and skillset.

Responsibilities

• Greet and welcome clients and patients at the hospital reception.
• Triage client concerns and direct to the appropriate party.
• Schedule appointments to maximize daily flow and efficiency.
• Check in/out clients and process payments.

Skills

Veterinary experience

Customer service

Communication

Organizational skills

Job description

Valhalla Animal Hospital is located at 2 Columbus Ave, Valhalla, NY 10595. Before applying, please take a moment to make sure the commute is a good fit for you. We want this opportunity to be a great match for both you and our team!

Valhalla Animal Hospital is a well-established veterinary medicine provider in southern New York. For more than thirty years, our devoted team has provided personal, loving care to earn the highest customer satisfaction rating in the area. We are dedicated to providing a high standard of service for our clients while providing support and guidance to pet owners. We pride ourselves on maintaining long-term relationships with clients from their puppy or kitten stages to adult years.

Valhalla Animal Hospital is equipped with the latest innovations and medical capabilities. We provide wellness, dentistry, surgical, and emergency care. Many patients look to us as their one-stop for all their needs. Our clinic is equipped with an in-house laboratory, pharmacy, and radiology to optimize our range of diagnostics. We utilize laser therapy to reduce pain and recovery time in our surgical suites.

Pay Range: $20–$22/hr, negotiable based on experience

Job Type:Full-time position with weekend availability required

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range: $20–$22/hr, negotiable based on experience

Job Type:Full-time position with weekend availability required

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.