Veterinary Receptionist

Mobley Veterinary Clinic, LLC; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Mission Pet Health is seeking a friendly receptionist to join a nationwide veterinary network. You will manage phones, greet clients, and help coordinate care, while maintaining accurate records and handling payments. This role supports pet wellness through client education and compassionate service.

The position offers growth opportunities, comprehensive benefits, and a collaborative, growth‑oriented environment across multiple affiliated clinics.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience with veterinary software preferred; willingness to work weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a compassionate demeanor.
• Ensure Seamless Care Coordination: maintain medical records, schedule appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calming presence for clients and pets.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software

Flexible schedule

Tools

Veterinary software

Job description

Mobley Veterinary Clinic has been dedicated to small animal health in Nashville since the late 1950s. We believe in providing comprehensive care where we treat every pet like our own, establishing ourselves as a trusted partner for pet owners. Our long-standing commitment to the East Nashville, Inglewood, and Madison communities is reflected in our excellent 4.7-star Google rating, demonstrating the high level of trust we have earned from our clients. If you are looking for an opportunity to do your best work alongside experienced and compassionate teammates in a well-established practice, this is where your next professional chapter begins.Joining our practice means becoming part of a supportive network designed for your success. We understand that excellent veterinary medicine requires continuous learning, which is why we foster a culture of growth and education among all our teammates. Veterinarians regularly access internal specialty consultations, and we have programs in place to help you achieve your career aspirations, whether that involves moving into leadership or attaining advanced credentialing. You will be empowered here to expand your clinical skills and shape the future of pet wellness in Nashville.You will practice comprehensive small animal medicine encompassing Wellness and Prevention, Testing and Diagnostics, and Advanced Care. Our full scope of services includes essential Urgent Care and Surgical Procedures, allowing you to manage a wide variety of medical and trauma cases without needing to refer every complex situation out. We pride ourselves on the medical sophistication we offer, ensuring that you have the necessary resources to deliver the highest standard of care to the pets entrusted to us by the community.Mobley Veterinary Clinic is deeply rooted in Nashville, Tennessee, specifically serving the vibrant and growing neighborhoods of East Nashville, Inglewood, and Madison. When you finish your day, you step into one of America’s most exciting cities, known worldwide for its history, renowned music scene, and unparalleled culinary experiences. You will find yourself in a city that offers an incredible blend of big-city amenities and neighborly, established local culture, making Nashville an exceptional place to live, relax, and build your professional life.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgement and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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