Veterinary Receptionist

belmont animal hospital; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Teladoc access

Discounted veterinary care

Job summary

Belmont Animal Hospital in Nashville, TN is seeking a Receptionist to join our team and serve as the Director of First Impressions. You will manage a multi-line phone system, greet clients warmly, and ensure every encounter reflects our commitment to compassionate care.

You will coordinate care by maintaining medical records, scheduling appointments, and handling payments, while educating clients on preventive care to support every pet’s well-being.

Qualifications

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• Veterinary experience is required.

Responsibilities

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Flexible schedule

Veterinary experience

Tools

Veterinary software

Job description

Belmont Animal Hospital is dedicated to delivering high-quality small animal medicine, building on a foundation of community trust demonstrated by our outstanding 4.8-star Google rating. We are proud to confirm our status as an AAHA accredited practice, a recognition that reflects our ongoing commitment to the highest standards of veterinary care and operational excellence. If you are seeking a supportive and patient-focused environment where you can do your best work every day, we invite you to explore this opportunity in Nashville, TN.Joining our network means becoming part of a supportive structure designed to help all teammates succeed and achieve their career goals. We prioritize a culture of continuous learning, offering robust educational programs for technicians seeking credentialing and clear pathways for leadership development across all departments. We know that excellent patient care begins with well-supported teammates, which is why we provide resources, mentorship, and a commitment to ensuring you have the support you need to advance professionally within your chosen career path.At Belmont Animal Hospital, we strive to maintain the highest quality of small animal medical care, leveraging our network’s ability to enhance local services. Our veterinarians benefit from direct access to internal specialty consultations, ensuring that complex cases are handled collaboratively and effectively. This collaborative approach allows you to expand your clinical skills in a general practice setting while having the security of advanced technological and diagnostic support behind your daily decisions.When you are ready to clock out, you will find yourself in the heart of Nashville, a city renowned for its vibrant culture, exceptional food scene, and world-class live music. Nashville offers a perfect blend of southern hospitality and modern sophistication, providing beautiful parks, unique neighborhood enclaves, and excellent year-round entertainment. Whether you enjoy exploring historic districts or catching a show, Nashville provides an exciting backdrop for your personal life.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• Veterinary experience is required.

Why You’ll Love Working With Us: Join a collaborative, positive team that values a supportive, low-drama work environment while still making time to have fun! Our Urgent Care team offers a smaller, close-knit setting while maintainingthe same welcoming culture. Team members are provided with their own MacBook and have the opportunity to work with a dedicated client base that prioritizes high-quality care for their pets. Most importantly, we believe in supporting our team through a healthy work-life balance.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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