Veterinary Receptionist

McCormick Animal Clinic; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Personal Pet Discounts

Job summary

McCormick Animal Clinic in Nashville, TN, is seeking an experienced receptionist to greet clients, triage inquiries, and manage scheduling and payments. The role emphasizes compassionate client care and smooth daily operations.

Ideal candidates will have veterinary reception experience, strong communication, and computer skills. Training and development opportunities are available to grow within the position.

Qualifications

• Experienced receptionist with a minimum of 1-year veterinary experience preferred.
• Customer service and receptionist duties required.
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Maintain the visual appeal of the hospital reception area and greet clients and patients.
• Answer questions and triage client concerns; direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.

Skills

Customer service

Reception duties

Strong communicator

Team player

Organized

Job description

McCormick Animal Clinic is a full-service animal clinic serving the Nashville, TN (Donelson) area for over 30 years. Your pet's health is very important to us and we will take every step to give your pet the best possible vet care. Our veterinarians and staffwork closely together to ensure your pet can have the best quality of life through our variety of vet services. Our animal hospital is equipped to provide comprehensive and compassionate care to better serve your pet including wellness care, dental exams, dental x-rays, spay and neuter, boarding, grooming, and more!

Job duties include, but are not limited to:

Maintain the visual appeal ofthe hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experiencepreferred
• Customer service and receptionist duties, required
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.