Veterinary Receptionist

Alliance Animal Health; Chattanooga (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program for AVMA

Referral Bonus Program

Personal Pet Discounts

Holiday Pay

Uniform Allowance

Bonuses

Job summary

East Ridge Animal Hospital in East Ridge, Tennessee is seeking an experienced receptionist to greet clients and patients, triage inquiries, manage calls and emails, schedule appointments, and handle check-in/check-out with payments. The role requires compassion, strong communication, and organizational skills in a supportive, family-oriented clinic.

Minimum 1 year veterinary experience preferred; additional benefits and ongoing training opportunities are offered.

Qualifications

• Must have a minimum of 1-year veterinary experience (preferred).
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Greet and welcome clients and patients, answer questions and triage client concerns.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Provide friendly emotional support in a compassionate and discreet manner.

Skills

Compassionate

Calm

Team Player

Multi-Tasker

Strong Communicator

Job description

East Ridge Animal Hospital is located in East Ridge, Tennessee. At East Ridge Animal Hospital, we provide loving health care to your small animal and exotic pets. We want you to feel like you're one of us, which is why we strive for true family-oriented service. Using the latest technology, we can complete endoscopic exams for ear infection, sinuses, and gastrointestinal issues. Other services we provide are vaccines, routine checkups, sick appointments, boarding, digital radiology, in-house diagnostics, dentistry, acupuncture, cold laser therapy, holistic medicine, routine and advanced (soft tissue and orthopedics) surgical care, and much more. We are proud to be accredited by the American Animal Hospital Association and are members of the American Association of Feline Practitioners.

East Ridge is a city in Hamilton County, Tennessee, bordering Chattanooga,Tennessee. LakeWinnipesaukeamusement park is located nearby and has rides and attractions for the entire family. Rock city is located atop Lookout Mountain, it is a true marvel of nature featuring massive ancient rock formations, gardens with over 400 native plant species, and breathtaking views. Chickamauga and Chattanooga national military park is a historic park at the site of 2 Civil War battles, featuring trails, visitor centers & an archeological site.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Job type: full-time OR part-time

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.