Veterinary Receptionist

Veterinary Practice Partners; McKinney (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading veterinary practice is seeking a part-time veterinary receptionist to be the first point of contact for clients. The role involves greeting clients, managing appointments, and ensuring a positive client experience. Ideal candidates will have strong customer service skills and a passion for animal care.

Benefits

Employee Pet Discounts

401(k) plan

Qualifications

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and their pets, complete appointment sign-in process.
• Ensure accurate service and product sales accounting.
• Answer client calls for appointments and inquiries.

Skills

Customer service

Organizational skills

Multitasking

Calm demeanor

Job description

Highlands-Eldorado Veterinary Hospital is hiring a part-time veterinary receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• Employee Pet Discounts! Because we know your pets are family, too.
• 401(k) plan

Salary:$17.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Tuesday 7am -6pm & Thursdays 1PM- 6pm

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor