Veterinary Receptionist - Part Time

Grass Valley Veterinary Hospital; Dallas (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Grass Valley Veterinary Hospital is seeking a Part-Time Veterinary Receptionist to join their dedicated team. In this role, you will be the first point of contact for clients and their pets, ensuring they receive compassionate and professional assistance in a fast-paced veterinary setting. The ideal candidate will possess strong customer service skills, the ability to handle emotionally challenging situations, and a commitment to providing exceptional care. This position offers opportunities for career growth in a supportive environment focused on teamwork and continuous learning.

Benefits

Pet insurance

Discounts on treatments and procedures

Education allowances

Access to extensive medical journals

Guidance from a licensed social worker

Qualifications

• Excellent customer service skills required.
• Ability to provide emotional support to clients.
• Strong communication skills necessary.

Responsibilities

• Greet clients warmly and professionally at the hospital entrance.
• Assess clients' needs and pet conditions upon arrival.
• Confirm appointments and provide clients with preparation instructions.

Skills

Customer Service

Compassion

Communication

Job description

BluePearl Pet Hospital is hiring a Part-Time Veterinary Receptionist at our Louisville, KY location!

Are you an excellent customer service professional? Do you offer guidance, comfort, and support? Are you looking for an opportunity to work with some of the greatest veterinary medicine professionals?

At BluePearl Pet Hospital, our Veterinary Receptionists are vital to our hospital's success. As the first point of contact, you will ensure each client receives the care and attention they need. You must be able to remain calm and compassionate in emotionally challenging situations.

As a Veterinary Receptionist, your responsibilities include:

1. Greeting clients warmly and professionally at the hospital entrance.
2. Maintaining friendly eye contact, a smile, and an approachable demeanor.
3. Listening compassionately to clients.
4. Communicating clearly and calmly in person and over the phone.
5. Assessing clients' needs and pet conditions upon arrival.
6. Determining emergency priority levels.
7. Responding to non-patient calls and directing visitors appropriately.
8. Confirming appointments and providing clients with preparation instructions.
9. Offering emotional support and resources to grieving clients.
10. Handling pet remains with care and compassion, serving as a liaison with service agencies.

Why choose BluePearl?

• We are passionate about pets, offering pet insurance and discounts on treatments, procedures, and food.
• We support career growth through skill level progression, leadership programs, and development opportunities.
• We emphasize continuous learning with education allowances, free sessions, and access to extensive medical journals.
• We provide guidance from a licensed social worker to help maintain a healthy work-life balance.
• We foster a family-like culture focused on teamwork and remarkable pet care.

BluePearl is committed to diversity and equal opportunity. We welcome applicants regardless of race, religion, gender, age, disability, or other protected characteristics. Accommodations during the application process are available upon request. We are a drug-free workplace.