Veterinary Receptionist - Dallas, TX

Vetcor; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading veterinary clinic seeks an enthusiastic Client Service Representative to join their dynamic team in Dallas, TX. This role involves greeting clients, managing medical records, and providing exceptional service to pet owners. Candidates should be detail-oriented and possess strong communication skills, eager to work in a fast-paced environment while supporting animals and their humans.

Benefits

401(k) matching

Flexible Spending Account

Tuition Support Program

Health, dental, and vision insurance

Paid Time Off

Discounted services for employee pets

Continuing education allowance

Professional development opportunities

Qualifications

• Enthusiastic and outgoing individual who loves animals.
• Ability to handle multiple tasks in a fast-paced environment.
• Comfortable working with clients and pets.

Responsibilities

• Greet clients and answer phones.
• Advise clients on services and manage medical records.
• Differentiate between routine and emergency cases.

Skills

Customer service

Detail-oriented

Communication

Teamwork

Job description

Who we are

Cornerstone Animal Clinic is looking to add an animal lover to their family! We are on the hunt for an enthusiastic individual to join our Client Service Representatives to be the face of our practice. This is a great opportunity for growth for an outgoing, personable, hard-working, and detail-oriented person who wants to utilize their customer service skills and love for people and their pets in a fast-paced environment. Cornerstone Animal Clinic is a five-doctor practice with a well-established support staff committed to providing unparalleled patient care to dogs & cats of all sizes.

In this position, you will be immersed in an atmosphere that is both inspiring and fun, and where you can gain new perspectives and insight that will propel you along your chosen career path. Your team of professional co-workers will feel more like an extended family that genuinely cares about helping you achieve your goals.

Some of our responsibilities include:

• Greet all clients with a positive greeting; answer phones; take messages and answer basic client questions

• Know the range of services the practice provides and the species it treats; advise clients/recommend services for their pets; provide estimates

• Differentiate and prioritize between routine cases and emergency cases and alert staff accordingly

• Be familiar with infectious and common zoonotic diseases; including prevention, and the steps to reduce or eliminate transmission

• Maintain medical records

• Escorting patients to & from the kennels, escorting clients and patients into exam rooms

Financial Benefits:

• A flexible approach to compensation that will reflect your skillset and future performance

• 401(k) matching & Roth Retirement Savings Plan

• Flexible Spending Account

• 529 Savings Plan

• Tuition Support Program

• Referral bonus program

Wellness Benefits:

• Health Insurance, including medical, dental, and vision

• Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance

• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)

• Sick Time / Paid Time Off

• Free/discounted lab work for all employee pets

• Pet discounts on services and products

• Pet food discount program

Workplace Benefits:

• Quarterly Team Rewards Bonus Program

• Professional development opportunities

• Continuing education allowance

• Uniform allowance

Lifestyle Benefits:

• Six paid holidays

• Employee Assistance Program

• Employee discount program

If you would like to learn more about us, check out our website: www.cornerstoneanimalclinic.com or find us on Facebook!

We can’t wait to welcome you to the team! Apply today!

Diversity, equity, and inclusion are core values at the Cornerstone Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.