Veterinary Receptionist

Hevh; McKinney (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Highlands-Eldorado Veterinary Hospital seeks a part-time veterinary receptionist in McKinney, TX. The role involves greeting clients, managing appointment schedules, and maintaining customer service standards in a fast-paced environment, all while ensuring a positive experience for both clients and their pets.

Benefits

Employee Pet Discounts

401(k) plan

Qualifications

• Previous veterinary receptionist or medical office assistant experience preferred.
• Strong organizational and multitasking skills required.
• Calm, professional demeanor is essential.

Responsibilities

• Greet clients, complete appointment sign-ins, and escort clients to exam rooms.
• Handle payments, process transactions, and schedule future appointments.
• Answer client calls for inquiries and process medication refills.

Skills

Customer service

Organizational skills

Multitasking

Professional demeanor

Education

Veterinary receptionist or medical office assistant experience

Job description

Highlands-Eldorado Veterinary Hospital is hiring a part-time veterinary receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• Employee Pet Discounts! Because we know your pets are family, too.
• 401(k) plan

Salary:$17.00 - $20.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Tuesday 7am -6pm & Thursdays 1PM- 6pm

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

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