Veterinary Receptionist

Shenandoah Veterinary Hospital Inc; Martinsburg, Northern (WV, KY); Hybrid; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Personal Pet Discounts

Holiday Pay

Uniform Allowance

Bonuses

Job summary

Shenandoah Veterinary Hospital Inc in Martinsburg, West Virginia, is seeking a friendly part-time receptionist to welcome clients and patients, triage inquiries, answer calls or emails, schedule appointments, and process payments. You will help maintain a calm, compassionate front desk and support the daily flow of the hospital.

Ideal candidates have at least 1 year of veterinary receptionist experience, are highly organized, possess strong computer skills, and are a true team player with

Qualifications

• Minimum 1 year veterinary receptionist experience preferred.
• Compassionate, calm, team player, multi-tasker and strong communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance knowledge and skillset.

Responsibilities

• Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage concerns, direct calls or emails for resolution, schedule appointments to maximize daily flow, check in and check out clients and process payments.
• Provide friendly emotional support in a compassionate and discreet manner during times of need for our clients.
• Must be able to withstand odors and noises; may be exposed to bites, scratches, animal waste and potentially contagious diseases.
• Opportunities for training and continuing development through virtual and hands-on programs.

Skills

Vet receptionist experience

Compassionate communicator

Team player

Multi-tasking

Computer skills

Job description

Established in 1974, Shenandoah Veterinary Hospital has been happily serving the needs of our community's pets for over 35 years. Our practice was founded by Dr. K.W. Gilpin and currently led by Dr. Darin Gilpin, Dr. Brian Gilpin, and Dr. Tori Shamblin Lefevers. Our team of veterinary professionals has grown over the years and currently includes seven veterinarians, seven registered veterinary technicians and many other experienced teammates to provide the best quality care for our patients. Each staff member contributes knowledge and experience in a variety of companion animal topics. We have team members who are experienced supporting all aspects of patient care from highly technical surgical procedures to training and behavioral problems in pets of all ages. We offer preventative care, diagnostic, soft-tissue surgeries, laser therapy, dentistry, in house pharmacy, and more!

Shenandoah Veterinary Hospital is a family run business with long-term ties and dedication to the community. It is our personal commitment to provide outstanding veterinary care for all pets and neighbor clients here in Berkeley, Jefferson and Morgan counties and surrounding areas. Our pets are an important part of our lives here at Shenandoah Veterinary Hospital, and we know that the people in our community feel the same and deserve nothing but the best.

Martinsburg, West Virginia, it is located in the lower Shenandoah Valley at the tip of the Eastern Panhandle region of West Virginia. There is no shortage of things to do or places to explore in or around Berkley County. Whatever you want to get into or away from, this area is here for you! Our diverse parks, shops, trails, museums, outdoor landscape, distilleries, and restaurants are ready to match your mood and great for individuals or families. We’re known for being the worlds #1 county for geocaching as well, which provides hours of outdoor fun for all ages! Being just over an hour west of Washington DC, where rivers meet mountains and history happens. Come visit us – we’re confident that you’ll want to stay once you do!

Part-Time Opportunity: Our part-time position will support our Urgent Care hours

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Hours: 7am-7pm

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.