Veterinary Receptionist

Georgetown Veterinary Hospital (Charlottesville); Charlottesville (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Life Insurance and Disability coverage

Professional development assistance

Discounted veterinary care

Job summary

Georgetown Veterinary Hospital (Charlottesville) is seeking a friendly Receptionist to join our team in Charlottesville, VA. You’ll be the first point of contact for clients, greet patients, and help coordinate appointments and billing in a supportive, high-quality care environment.

Ideal candidates bring outstanding customer service, strong communication, and the ability to multitask under pressure. Experience with veterinary software is a plus; some weekend/holiday availability is required.

Qualifications

• Customer service experience and empathy toward clients and animals.
• Strong communication and multitasking in a fast-paced setting.
• Ability to manage schedules, records, and transactions with attention to detail.
• Experience with veterinary software is preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Manage multi-line phone system and greet clients with a caring approach.
• Maintain medical records, manage appointments, and handle financial transactions.
• Educate clients on preventative care and hospital services.
• Provide compassionate support and teamwork with staff.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Veterinary software experience

Tools

Veterinary software

Job description

Georgetown Veterinary Hospital (Charlottesville)

Date Published

09-21-2026

Pay Class

Full-Time

Base Min.

$ 18.5

Base Max.

$ 22

Description & Requirements

Company Overview

Georgetown Veterinary Hospital, located in beautiful Charlottesville, VA, offers a truly unique opportunity to join a respected and compassionate medical environment. We are defined by our commitment to excellent patient care and a supportive atmosphere where every teammate is valued. Our community clearly trusts the high quality of medicine we deliver, reflected in our exceptional 4.7-star Google rating. We are actively looking for a dedicated veterinary professional who is ready to make a significant impact and grow alongside our experienced team. When you join Georgetown Veterinary Hospital, you become part of a larger network dedicated to ensuring you can do your best work every day. Our goal is to eliminate workplace friction so you can focus entirely on patient care. We provide structured mentorship, continuous education access, and support for your career goals, whether you are pursuing credentialing as a technician or looking to move into a leadership role. We believe in investing in our teammates, creating stability and providing the resources necessary for everyone to succeed professionally and personally. As a medical professional here, you will have the chance to practice high-level care utilizing advanced diagnostics and procedures. Our hospital is equipped to handle complex cases, routinely performing Surgery, comprehensive Dentistry, advanced Ultrasound, and managing Internal Medicine cases. Furthermore, being connected to a broader specialty network means you always have access to internal consultations, ensuring that even the most complex patient challenges are met with expert collaborative knowledge. This commitment to advanced medical support allows you to elevate your skills and practice the sophisticated medicine you desire. Charlottesville, VA, offers an outstanding quality of life that perfectly balances history, culture, and outdoor recreation. Situated at the foothills of the Blue Ridge Mountains, you will find immediate access to hiking, wineries, and picturesque natural beauty. As the home of Thomas Jefferson's Monticello and the University of Virginia, the city possesses a vibrant, educated culture with excellent restaurants, music venues, and art scenes. This is the ideal community if you are looking for a place where you can launch a rewarding veterinary career while enjoying a dynamic, high-quality, and stimulating environment outside the clinic doors.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• Enjoy discounted veterinary care for your own pets,