Veterinary Receptionist

Alliance Animal Health; Martinsburg (WV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Referral Bonus Program

Tuition Reimbursement Program

Job summary

Alliance Animal Health in Martinsburg, West Virginia is seeking an experienced Receptionist to join their team. The role requires greeting clients, addressing inquiries, and ensuring efficient appointment management. Candidates should possess strong communication skills and a compassionate attitude.

With a commitment to providing quality care, the position offers opportunities for professional development and a competitive range of benefits, including paid leave and continuing education allowances.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred.
• Self-starter with the desire to continue to advance your knowledge and skill set.

Responsibilities

• Maintain the visual appeal of the hospital reception area.
• Greet and welcome clients and patients.
• Answer questions and triage client concerns.
• Schedule appointments to maximize efficiency and daily flow.

Skills

Compassionate

Calm

Strong Communicator

Multi-Tasker

Highly organized

Computer skills

Job description

Established in 1974, Shenandoah Veterinary Hospital has been happily serving the needs of our community's pets for over 35 years.Our practice was founded by Dr. K.W. Gilpin and currently led byDr. Darin Gilpin, Dr. Brian Gilpin, and Dr. Tori Shamblin Lefevers.Our team of veterinary professionals has grown over the years and currently includes seven veterinarians, seven registered veterinary technicians and many other experienced teammates to provide the best quality care for our patients. Each staff member contributes knowledge and experience in a variety of companion animal topics. We have team members who are experienced supporting all aspects of patient care from highly technical surgical procedures to training and behavioral problems in pets of all ages. We offer preventative care, diagnostic, soft-tissue surgeries, laser therapy, dentistry, in house pharmacy, and more!

Shenandoah Veterinary Hospital is a family run business with long-term ties and dedication to the community. It is our personal commitment to provide outstanding veterinary care for all pets and neighbor clients here in Berkeley, Jefferson and Morgan counties and surrounding areas. Our pets are an important part of our lives here at Shenandoah Veterinary Hospital, and we know that the people in our community feel the same and deserve nothing but the best.

Martinsburg, West Virginia, it is located in the lower Shenandoah Valley at the tip of the Eastern Panhandle region of West Virginia.There is no shortage of things to do or places to explore in or around Berkley County. Whatever you want to get into or away from, this area is here for you! Our diverse parks, shops, trails, museums, outdoor landscape, distilleries, and restaurants are ready to match your mood and great for individuals or families. We’re known for being the worlds #1 county for geocaching as well, which provides hours of outdoor fun for all ages!Being just over an hour west of Washington DC, where rivers meet mountains and history happens.Come visit us – we’re confident that you’ll want to stay once you do!

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• · Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• · Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• · Highly organized and possess computer skills
• · Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.