Veterinary Receptionist

Marion-Veterinary-Hospital; Maricamp (FL); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation & Sick

Bereavement Pay

Parental Leave

Competitive Compensation

CE Allowance

Tuition Reimbursement

Referral Bonus

Job summary

Marion Veterinary Hospital in Ocala, Florida seeks an experienced receptionist to greet clients and patients, manage calls and emails, schedule appointments, and process payments. The role supports a high-quality, two-doctor practice focused on small animals, pocket pets, and birds.

Ideal candidates may have veterinary receptionist experience, be highly organized and have strong communication skills. The position offers a range of benefits and a friendly, team-oriented work environment.

Qualifications

• Experienced receptionist with veterinary background preferred.
• Compassionate, calm, team player, multi-tasker and strong communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Responsibilities

• Maintain the hospital reception area appearance and greet clients and patients.
• Answer calls or emails and direct to the appropriate party for resolution.
• Schedule appointments to maximize efficiency and daily flow.
• Check in/out clients and process payments; provide emotional support when needed.

Skills

Receptionist experience

Computer skills

Strong communication

Team player

Tools

Office software

Job description

Marion Veterinary Hospital is the longest standing small animal practice in Ocala, Florida. We are a progressive, high-quality two doctor practice focusing on small animals, pocket pets, reptiles, and birds. Services we offer include preventative care, soft tissue surgery, dentistry, emergency and urgent care, in-house diagnostics, digital full body and dental radiology, acupuncture, boarding, and grooming. We are proud to be the only AAHA (American Animal Hospital Association) accredited practice in Ocala! Our goal is to provide comprehensive and compassionate care for each patient and to effectively communicate with every pet parent. We work closely with the College of Veterinary Medicine at the University of Florida-Gainesville (UF) for more complex medical and surgical cases. Locally, we refer after-hours emergencies to PETS (Pet Emergency Treatment Services), an overnight, weekend and holiday emergency hospital staffed by UF clinicians, residents, students, and staff.

Marion Veterinary Hospital is located in Ocala, the seat of Marion County, in north central Florida. We are the “Horse Capital of the World” and the countryside is filled with gently rolling hills and pastures. Ocala is a family-friendly city with a variety of restaurants, shopping, arts community, parks, and recreation. Gainesville is a short 45-minute drive, Orlando, and Tampa are just 90 minutes away, making them easily accessible with their international airports, shopping, dining and world-class entertainment and theme parks. Beaches on both the Gulf Coast and Atlantic Coast are accessible within a 2-hour drive, including the historical town of St. Augustine. Ocala is a great place to achieve work-life balance and call your home!

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range: $15 to $18/hr

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website\'s terms and privacy policy apply