Veterinary Receptionist

Alliance Animal Health; Town of Florida (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation

401k with matching program

Tuition reimbursement

Career development opportunities

Referral bonus program

Job summary

Alliance Animal Health is seeking an experienced Receptionist for its Lake Veterinary Clinic in Mount Dora, Florida. The role involves responsibilities such as greeting clients, answering questions, and ensuring efficient scheduling.

Applicants should demonstrate compassion, strong communication skills, and the ability to thrive in a veterinary setting. Comprehensive benefits including health, dental, and retirement plans, as well as paid time off, are offered to all employees.

This position provides opportunities for career development and continuing education.

Qualifications

• Experience in veterinary reception preferred.
• Ability to provide compassionate emotional support to clients.
• Strong communication skills are essential.

Responsibilities

• Maintain the visual appeal of the reception area.
• Greet and welcome clients and patients.
• Answer questions and triage client concerns.
• Schedule appointments to maximize efficiency.
• Check in and check out clients and process payments.

Skills

Compassionate

Calm

Team Player

Multi-Tasker

Strong Communicator

Highly organized

Computer skills

Education

Minimum 1-year veterinary experience

Job description

Lake Veterinary Clinic is a well-established, progressive, fast‑paced multi‑doctor general practice located in Mount Dora, FL. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Urgent Care, Dentistry, In‑House Diagnostics + U/A Analyzer & Digital Radiology.

Lake Veterinary Clinic is located in beautiful Mount Dora. The proximity to Orlando allows for easy commute to the theme parks and big city life without the headache and traffic of living in the city, making it an ideal area to raise a family! Popular activities in the area include Disney, Sea World, Universal, I‑Drive, fishing, camping, restaurants and more! This is a wonderful place to enjoy a healthy and active work‑life balance.

To learn more about us click here.

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands‑on, interactive training and continuing development.

We’re looking for:

• Experienced Receptionist with a minimum of 1‑year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi‑Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self‑starter with the desire to continue to advance your knowledge and skillset.

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

Note—some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.