Veterinary receptionist

Hudspeth Animal Hospital; Macon (GA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

Qualifications

• Front desk experience in veterinary or medical setting preferred.
• Strong communication and interpersonal skills with a love for animals.
• Ability to multitask and remain calm in a fast-paced clinical environment.
• Proficiency with computers and willingness to learn veterinary practice management software.
• Basic understanding of veterinary terminology is a plus.
• Reliable, punctual and a strong team player.
• Ability to handle emotional or stressful client situations with empathy and professionalism.

Responsibilities

• Greet clients and their pets warmly, creating a positive front desk experience.
• Schedule and confirm appointments, manage a multi-line phone system.
• Enter and maintain client and patient records in the practice management software.
• Process payments, invoices, and handle cash and credit transactions.
• Communicate between clients and veterinary staff regarding appointments, treatments, and follow-up care.
• Manage prescription refill requests and coordinate with the veterinary team.
• Maintain a clean, organized, and welcoming reception area.

Skills

Communication skills

Interpersonal skills

Multitasking

Team player

Empathy

Tools

Practice management software

Job description

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

About the Role:

Hudspeth Animal Hospital in Macon, GA is looking for a friendly and compassionate Veterinary Receptionist to be the welcoming face of our practice! In this role, you'll play a vital part in ensuring every pet and their owner feels right at home from the moment they walk through our doors.

Responsibilities:

• Greet clients and their pets warmly, creating a positive and calming front desk experience
• Schedule and confirm appointments, managing a busy multi-line phone system
• Accurately enter and maintain client and patient records in practice management software
• Process payments, invoices, and handle cash and credit transactions
• Communicate effectively between clients and veterinary staff regarding appointments, treatments, and follow-up care
• Manage prescription refill requests and coordinate with the veterinary team
• Maintain a clean, organized, and welcoming reception area

Requirements:

• Prior experience required
• Strong communication and interpersonal skills with a genuine love for animals
• Ability to multitask and stay composed in a fast-paced clinical environment
• Proficiency with computers and ability to learn veterinary practice management software
• Basic understanding of veterinary terminology is a plus
• Reliable, punctual, and a strong team player
• Ability to handle emotional or stressful client situations with empathy and professionalism

About Us:

Hudspeth Animal Hospital has been a trusted name in veterinary care for the Macon, GA community, providing compassionate and high-quality medical services for beloved pets. Our clients keep coming back because they know their furry family members are in caring, capable hands. We pride ourselves on a supportive team environment where every staff member is valued and empowered to make a difference.