Veterinary Receptionist

Alliance Animal Health; Lee's Summit (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in veterinary care seeks a dedicated Receptionist to join their compassionate team. This role involves welcoming clients, managing appointments, and providing emotional support during challenging times. With a focus on exceptional client education and care, you will play a vital role in ensuring a positive experience for pet owners. The clinic offers a supportive environment with opportunities for professional growth through training and development. If you have a passion for animal care and a desire to advance your skills, this position is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k Matching Program

Paid Vacation

Paid Sick Time

Tuition Assistance

Employee Assistance Program

Referral Bonus Program

Continuing Education Allowance

Qualifications

• 1+ years of veterinary receptionist experience preferred.
• Strong communicator with excellent organizational skills.

Responsibilities

• Greet clients and patients, triage concerns, and schedule appointments.
• Maintain the reception area and process payments efficiently.

Skills

Veterinary Reception

Compassionate Communication

Multi-tasking

Organizational Skills

Computer Skills

Education

High School Diploma

Veterinary Experience

Job description

Company Description

At Green Summit Animal Clinic, we’ve been taking care of beloved pets and their owners in Lee’s Summit and surrounding communities for more than 20 years. It is our mission to provide the most comprehensive health care available to each of our patients to create the highest quality of life possible.

In addition, we will strive to provide the best client education. We know that you want the best for your pets. We also know that veterinary care is not something that the average pet owner is necessarily familiar or comfortable with. That’s why our entire animal clinic is dedicated to making caring for your pet as easy and convenient as possible.

When it comes to care, our veterinarians and staff practice the highest moral and ethical standards. We understand that your pet is a member of your family and deserves the very best veterinary care available. With continued education, we remain at the technological forefront of our profession.

If you’re looking for a veterinary clinic with excellent care and veterinarians and staff who have your pet’s best interest in mind, come in and see us. We would love to give you a tour of our animal clinic. From our clean and spacious reception and waiting room to our radiology, surgery and onsite pharmacy, we make taking your pet to the veterinarian as pleasant an experience as possible.

To learn more about us clickhere.

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program
• Access to a CVA/CVT/CVPM Partnership through Penn Foster
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visithttps://allianceanimal.com/additionaljobdescriptiondetails/.