Veterinary Receptionist

Vetpartners; Blue Springs (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Ein innovatives Tierarztzentrum sucht einen engagierten Veterinär-Rezeptionisten, der als erster Ansprechpartner für unsere Kunden fungiert. In dieser spannenden Rolle sind Sie für die Begrüßung von Kunden und ihren Haustieren verantwortlich und sorgen dafür, dass deren Besuch reibungslos verläuft. Sie werden in einem unterstützenden Team arbeiten, das sich der Bereitstellung von erstklassiger tierärztlicher Versorgung verschrieben hat. Wenn Sie eine Leidenschaft für den Kundenservice und die Tierpflege haben, ist dies die perfekte Gelegenheit für Sie, in einem dynamischen Umfeld zu arbeiten und einen positiven Einfluss auf das Leben von Tieren und ihren Besitzern zu haben.

Benefits

Umfassendes Leistungspaket

Medizinische, zahnärztliche und visuelle Versicherung

Bezahlter Urlaub

401(k)-Plan für Vollzeitmitarbeiter

Qualifications

• Vorherige Erfahrung als Tierarzt-Rezeptionist ist bevorzugt.
• Starke organisatorische und multitasking Fähigkeiten.

Responsibilities

• Begrüßen Sie Kunden und ihre Haustiere und bestätigen Sie die Terminangaben.
• Verwalten Sie Zahlungen und planen Sie zukünftige Termine.

Skills

Kundenservice

Organisation

Multitasking

Tierverhalten

Education

Erfahrung als Tierarzt-Rezeptionist

Job description

AniMed Animal Hospital is hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect
As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees

Salary: $16 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: The hospital is open Monday through Friday: 7 am - 6 pm, Saturday 8 am - 12 pm. Rotating Saturdays and one day off during the week.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist is preferred.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About AniMed Animal Hospital
We are a full-service animal hospital treating dogs, cats, birds, reptiles, and small mammals. As pet owners ourselves, we know how important your pet’s health is to you. For this reason, we are committed to providing the most compassionate care for all of our patients.

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