Veterinary Receptionist

Veterinary Practice Partners; Blue Springs (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a compassionate team at a full-service animal hospital as a Veterinary Receptionist. You will be the first point of contact for clients and their beloved pets, ensuring a welcoming atmosphere. This role offers a dynamic environment where your customer service skills will shine. With a supportive team and a commitment to animal care, you'll play a vital role in managing appointments and providing essential information to pet owners. Enjoy a comprehensive benefits package, including medical, dental, and vision insurance, along with paid time off. If you're passionate about animals and thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Qualifications

• Previous experience as a veterinary receptionist is preferred.
• Ability to maintain a calm, professional, and positive demeanor.

Responsibilities

• Greet clients and pets, complete appointment sign-in, and confirm details.
• Handle payments, process credit/debit cards, and schedule appointments.
• Answer client calls for appointments, inquiries, and medication refills.

Skills

Customer Service

Organizational Skills

Multitasking

Veterinary Terminology

Education

High School Diploma

Job description

AniMed Animal Hospital is hiring a full-time Veterinary Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect
As you join our team, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees

Salary: $16 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: The hospital is open Monday through Friday: 7 am - 6 pm, Saturday 8 am - 12 pm. Rotating Saturdays and one day off during the week.

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist is preferred.
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About AniMed Animal Hospital
We are a full-service animal hospital treating dogs, cats, birds, reptiles, and small mammals. As pet owners ourselves, we know how important your pet’s health is to you. For this reason, we are committed to providing the most compassionate care for all of our patients.

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