Veterinary Receptionist

Lakewood Veterinary Hospital, LLC; Lakewood (CO); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

Lakewood Veterinary Hospital, LLC in Lakewood, CO, is seeking a dedicated receptionist to join our full-service veterinary team. You will manage phone systems, greet clients, coordinate care with our skilled DVMs, handle appointments, and process payments while upholding our commitment to compassionate care.

A flexible schedule including some weekends/holidays is required. We value excellent communication, organization, and teamwork to ensure a smooth client experience and high-quality service

Formación

• Excellent customer service mindset and empathy toward clients and pets.
• Strong verbal and written communication with clients.
• Excellent organizational skills and ability to multitask in a busy front desk.
• Team-oriented with the ability to work independently when needed.
• Experience with veterinary software is preferred; flexibility to work weekends/holidays.

Responsabilidades

• Be the Director of First Impressions: manage a multi-line phone system, greet clients warmly, reflect compassionate care.
• Ensure seamless care coordination: maintain medical records, manage appointments, handle financial transactions.
• Advocate for pet health: educate clients on preventative care and hospital services.
• Demonstrate compassion and empathy, treating each pet like your own.

Conocimientos

Customer service

Communication

Organization

Teamwork

Flexibility

Herramientas

Veterinary software

Descripción del empleo

Welcome to Lakewood Veterinary Hospital, a cornerstone of compassionate small animal care serving the Lakewood, Colorado community since 1969. The longevity of our practice is matched only by the trust we have built with our clients, evidenced by our excellent 4.7-star Google rating. Our full-service clinic focuses on high-quality medicine, prioritizing pet wellness, surgical excellence, and advanced care. We are looking for a dedicated professional who is ready to partner with us in continuing this legacy and do your best work alongside devoted teammates.You will join a stable and dedicated professional group, including four experienced DVMs and a Hospital Manager, all focused on providing high-quality service. The complexity of cases is supported by access to specialized knowledge through our dedicated Partnered Radiology Specialist (DACVR). We are committed to fostering a supportive environment where every teammate is respected, allowing you to grow your skills and succeed in your career goals. You will find the stability and resources necessary to truly focus on patient care and professional fulfillment.As a full-service practice, you will engage with varied and rewarding caseloads covering comprehensive Pet Wellness & Prevention, Testing & Diagnostics, and sophisticated Surgical Procedures. We also provide necessary Emergency Care, ensuring you have opportunities to utilize Advanced Care protocols daily. You will practice high-level small animal medicine in a facility dedicated to excellent outcomes, benefiting from the specialized input of internal consultations.Lakewood Veterinary Hospital is situated in Lakewood, Colorado, providing an ideal location for dedicated practitioners seeking engagement within a thriving medical environment. This setting places you in a convenient location within the community, offering accessibility and the opportunity to build strong, long-term relationships with clients and their beloved pets.

This position will be posted a minimum of three days.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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