Veterinary Receptionist — Compassionate Client Care

Ingleside; Phoenix, Northern (AZ, KY); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Continuing education support

Liability coverage

Job summary

Ingleside Animal Hospital is seeking a Receptionist to be the director of first impressions in our AAHA-accredited clinic. You will greet clients, manage a multi-line phone system, and help ensure compassionate care from the front desk.

You'll coordinate appointments, handle financial transactions, maintain accurate records, and educate clients on services to support pet wellness. A friendly, team-oriented attitude is essential.

Qualifications

• Passion for customer service and genuinely loves animals.
• Exceptional communication skills under pressure.
• Strong organizational skills with multitasking in a fast-paced environment.
• Collaborative, team-first mindset with ability to work independently when needed.
• Flexibility to work some weekends/holidays.
• Experience with veterinary software preferred.

Responsibilities

• Be the Director of First Impressions: greet clients, handle a multi-line phone system, and reflect compassionate care.
• Coordinate care: maintain medical records, manage appointments, and process transactions efficiently.
• Support pet wellness by educating clients on preventive care and available hospital services.

Skills

Customer service

Communication

Organization

Teamwork

Empathy

Vet software experience

Tools

Veterinary software

Job description

Ingleside Animal Hospital is seeking a Receptionist to be the director of first impressions in our AAHA-accredited clinic. You will greet clients, manage a multi-line phone system, and help ensure compassionate care from the front desk.

You'll coordinate appointments, handle financial transactions, maintain accurate records, and educate clients on services to support pet wellness. A friendly, team-oriented attitude is essential.