Veterinary Receptionist

PetVet Care Centers; Lafayette (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Ein führendes Unternehmen im Bereich der tierärztlichen Versorgung sucht einen engagierten Empfangsmitarbeiter, der einen erstklassigen Kundenservice bietet und administrative Aufgaben in einer dynamischen Umgebung übernimmt. Diese Rolle erfordert Multitasking-Fähigkeiten und die Fähigkeit, in stressigen Situationen ruhig zu bleiben. Wenn Sie eine Leidenschaft für Tiere haben und eine wichtige Rolle in einem Team spielen möchten, ist dies die perfekte Gelegenheit für Sie. Werden Sie Teil eines Unternehmens, das sich der Bereitstellung hochwertiger medizinischer Versorgung und außergewöhnlichem Service verschrieben hat.

Qualifications

• Hochschulabschluss oder gleichwertige Erfahrung erforderlich.
• Ausgezeichnete Kundenservicefähigkeiten und genaue Bargeldverwaltung.

Responsibilities

• Bietet exzellenten Kundenservice in stressigen Situationen.
• Verwaltet den Lobbyfluss und plant Termine.

Skills

Kundenservice

Multitasking

Buchhaltung

Datenverwaltung

Flexibilität

Education

High School Diploma oder GED

Tools

Praxismanagement-Software

Job description

Position Overview: The Veterinary Receptionist contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Essential Functions:

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications:

• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Knowledge of clerical procedures and ability to organize files and records
• Excellent customer service skills, providing courteous and prompt assistance
• Accurate cash handling and cashiering abilities
• Strong multitasking skills with attention to detail
• Flexibility in scheduling, including weekends and holidays
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds

Pay Range

$18—$20 USD

PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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