Veterinary Receptionist

Northland Animal Hospital; Kansas City (MO); On-site; USD 28,000 - 42,000; Full time

Job summary

Join a vibrant team at a leading animal hospital as a full-time Veterinary Receptionist! This role is essential in providing excellent customer service and ensuring a welcoming environment for both clients and their beloved pets. You'll handle phone calls, book appointments, and process payments while being the friendly face that represents our practice. Enjoy a flexible schedule with 4-day work weeks, no nights or holidays, and a supportive work culture that values diversity and inclusion. If you have a passion for animals and a knack for customer service, this is the perfect opportunity to grow your career in the veterinary field!

Benefits

Flexible Scheduling

Coffee Runs

Ice Cream Parties

Free Snacks

Lunch Breaks

4-Day Work Weeks

Mentoring and Support

Qualifications

• Strong customer service skills and a love for animals are essential.
• Experience in managing phone lines and booking appointments is a plus.

Responsibilities

• Manage multiple phone lines and greet clients warmly.
• Book appointments and process payments efficiently.

Skills

Customer Service

Multi-line Phone Management

Appointment Booking

Payment Processing

Empathy

Education

High School Diploma

Job description

Veterinary Receptionist - Kansas City, MO

Northland Animal Hospital is looking to add a full-time Veterinary Receptionist to our front desk team. Our Veterinary Receptionists are the face of our practice. This role plays an important part in our community's reputation and in supporting our clients and patients by providing great customer service.

Daily responsibilities include:

• Managing multiple phone lines
• Booking appointments
• Greeting clients
• Processing payments
• Ensuring that the reception area is clean and comfortable for clients.

This is a full-time position, and rotating Saturday shifts will be required. A love of animals and a customer service background are great fits for this position. This is a great opportunity to join an outstanding practice and start or build your career in the veterinary field!

Our team members should be ready to:

• Laugh. Life is short; smile while you still have teeth
• Ask for help and offer help to others
• Grow and learn and grow some more
• Be positive! Because with the right cattitude, anything is pawsible
• Be empathetic to our clients, your team members, and yourself
• Celebrate birthdays, new babies, anniversaries, and other life events because they’re important!
• Listen to our clients as they explain why their dog/cat/bird/rat/goat/chicken is the best one that has ever lived.

What’s in it for you:

• Flexibility with scheduling to ensure a healthy work-life balance
• Occasional coffee runs, ice cream parties, and meals on us
• A fridge stocked with drinks and snacks – always
• Lunch breaks on the reg
• 4-day work weeks
• Rotating Saturday shifts
• No nights, no on-call shifts, and no holiday shifts
• Mentoring and support as you grow and advance your career – The more you know, the better off we all are!

Think you’re the veterinary receptionist we’ve been looking for? Apply today so we can meet you!

Diversity, equity, and inclusion are core values at Northland Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.